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List of 20 Best Help Desk Software

Showing 1 - 20 of 50 products

Experience top-notch customer service with LiveZilla. This comprehensive Live Support Software allows you to connect with your website visitors in real-time through Live Chats, Visitor Monitoring, and Operator to Operator Chats. It also includes a Ti...Read More LiveZilla

Top Key Features:
Live Chat Ticket System Visitor Monitoring Multi Website Support Customizable Chat Widgets File Transfer Chat Bot Canned Responses Proactive Chat Invitations Chat Transcripts

TeamSupport is an advanced cloud-based help desk software that empowers B2B companies to put their customers first. This efficient solution fosters teamwork and eliminates internal obstacles, simplifying customer service management. With TeamSupport,...Read More TeamSupport

Top Key Features:
Ticket Management Customer Management Knowledge Base Self Service Portal Reporting And Analytics Sla Management Collaboration Tools Customizable Workflows Email Integration Live Chat

Track-It solution for managing your IT Help Desk. Designed specifically for small to mid-sized businesses, Track-It offers a user-friendly and cost-effective way to handle all your help desk needs. No need for complicated and expensive software - sim...Read More Track-It

Top Key Features:
Incident Management Problem Management Change Management Asset Management Knowledge Management Self Service Portal Service Level Management Mobile Access Reporting And Analytics Email Integration

ArcticDesk is a customer communication management solution designed to optimize support channels. It efficiently converts all inquiries, whether from website, email, or social media, into well-organized support tickets for your team. Your customers c...Read More ArcticDesk

Top Key Features:
Ticket Management Email Piping Knowledge Base Live Chat Custom Fields Canned Responses Sla Management Customer Portal Multi Language Support Customizable Templates

HubSpot CRM, a versatile client management tool designed to help businesses effectively track and manage leads. Featuring a lead scoring system, this software allows sales teams to quickly and efficiently prioritize leads, freeing up time and resourc...Read More Hubspot CRM

Top Key Features:
Contact Management Email Integration Sales Pipeline Management Lead Management Marketing Automation Reporting And Analytics Task Management Document Management Meeting Scheduling Live Chat

Intercom is a communication platform for web and mobile businesses looking to enhance their customer experience. With our advanced features, you can effortlessly guide new users to interact with your app through personalized email and in-app messages...Read More Intercom

Top Key Features:
Live Chat Email Marketing In App Messaging Customer Segmentation Automated Campaigns A/b Testing Behavioral Targeting Lead Qualification CRM Integration Custom Bots

AgileCRM is a CRM solution, provides a range of features including contact management, marketing automation, web analytics, telephony, newsletter management, real-time activity alerts, and seamless third-party integrations. Its advanced tools and fun...Read More AgileCRM

Top Key Features:
Contact Management Deals Tracking Telephony Marketing Automation Email Campaigns Web Engagement Social Suite Mobile CRM Helpdesk Project Management

TeamWorks is a cloud-based help desk solution specifically designed for the needs of small and medium-sized businesses. With its user-friendly interface and features such as automated payroll management and biometric time tracking, TeamWorks streamli...Read More Teamwork

Top Key Features:
Task Management Time Tracking Gantt Charts Milestones File Sharing Project Templates Subtasks Dependencies Workload Management Custom Fields

BOMGAR Help Desk, the top-notch solution for streamlining and securing your help desk services. Our software guarantees increased productivity and data protection. With seamless integration and trusted by renowned brands globally, BOMGAR Help Desk si...Read More BOMGAR Help Desk

Top Key Features:
Remote Control File Transfer Session Recording Chat Support Multi Platform Support Custom Branding Session Collaboration Unattended Access Mobile Device Support Endpoint Management

AzureDesk is the revolutionary helpdesk software that empowers businesses of all sizes. Our enterprise-level features are now available at an unbeatable price of only $5 per agent per month. Say farewell to costly solutions and discover the benefits...Read More AzureDesk

Top Key Features:
Ticket Management Email Integration Knowledge Base Customer Portal Automations Sla Management Custom Fields Multi Channel Support Reporting And Analytics Canned Responses

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

Zoho Desk solution to boost agent productivity, empower managers, and enhance customer experience. With its flexibility and ease-of-use, this affordable software from Zohos extensive range of 45+ business tools simplifies your customer support proces...Read More Zoho Desk

Top Key Features:
Ticket Management Multi Channel Support Automations And Workflows Knowledge Base Customer Self Service Portal Sla Management Customizable Dashboards Advanced Reporting And Analytics Ai And Chatbots Mobile App

CRM ON CLOUDS the CRM solution designed for small businesses and startups. Gain access to premium features at an unbeatable cost - absolutely free for up to 10 users and just $2 per additional user. Maximize efficiency by managing your sales, marketi...Read More CRM ON CLOUDS

Top Key Features:
Contact Management Sales Automation Marketing Automation Customer Support Lead Management Pipeline Management Email Integration Reporting And Analytics Mobile Access Task Management

Helpshift - the most comprehensive help desk software for mobile and web support. Elevate your customer service game with proactive assistance and interactive features. With Helpshift, connecting with your clients becomes hassle-free and delivering e...Read More Helpshift

Top Key Features:
In App Messaging Ai Powered Bots Automated Workflows Customizable Sdk Push Notifications Multilingual Support Analytics And Reporting Ticket Management User Feedback Knowledge Base

The SPEC Help Desk platform, designed and developed by SPEC INDIA, provides a streamlined solution for managing customer support and tickets. With our online service desk system, tailored to your companys needs, you can easily receive, organize, and...Read More SPEC Help Desk

Top Key Features:
Ticket Management Knowledge Base Automated Workflows Multi Channel Support Sla Management Reporting And Analytics Customizable Dashboards Customer Portal Email Integration Live Chat

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBees user-friendly interface helps you efficiently manage custome...Read More SupportBee

Top Key Features:
Email Ticketing Collaborative Ticketing Knowledge Base Customer Portal Canned Responses Custom Fields Ticket Labels Private Notes Ticket Merging Ticket Assignments

Vtiger One is a cloud-based CRM solution tailored for small and medium-sized businesses. Our versatile platform includes Sales, Help desk, Marketing, Projects, and Inventory features, all seamlessly integrated with our cutting-edge customer One View...Read More Vtiger CRM

Top Key Features:
Contact Management Sales Automation Customer Support Marketing Automation Project Management Inventory Management Email Integration Calendar & Task Management Document Management Workflow Automation

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex...Read More Help Scout

Top Key Features:
Shared Inbox Customer Management Knowledge Base Live Chat Reporting Workflows Collision Detection Saved Replies Custom Fields Docs Site

Desk is a helpdesk solution for small businesses. Our software is specifically designed to elevate your customer support by simplifying case management across all communication channels. Gain valuable insights and make faster decisions with our strea...Read More Desk

Top Key Features:
Ticket Management Automated Workflow Knowledge Base Self Service Portal Multi Channel Support Sla Management Reporting And Analytics Customizable Dashboards Email Integration Live Chat

ProProfs Knowledge Base platform designed to simplify the creation and management of thorough online documentation, manuals, user guides, and FAQs. This versatile solution enables businesses to streamline their knowledge both internally and externall...Read More ProProfs Knowledge Base

Top Key Features:
Customizable Templates Wysiwyg Editor Version Control Access Controls Search Functionality Analytics And Reporting Multilingual Support Integrations Mobile Friendly User Feedback
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