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List of 20 Best Help Desk Software

Showing 1 - 20 of 124 products

Experience top-notch customer service with LiveZilla. This comprehensive Live Support Software allows you to connect with your website visitors in real-time through Live Chats, Visitor Monitoring, and Operator to Operator Chats. It also includes a Ti...Read More LiveZilla

Top Key Features:
Live Chat Ticket System Visitor Monitoring Multi Website Support Customizable Chat Widgets File Transfer Chat Bot Canned Responses Proactive Chat Invitations Chat Transcripts

WebEngage is a cloud-based B2C marketing platform that maximizes user engagement by seamlessly managing interactions across various channels. With WebEngage, you can effectively connect with your audience through your website, mobile app (push notifi...Read More WebEngage

Top Key Features:
Customer Segmentation Journey Designer Personalization Email Marketing Sms Marketing Push Notifications In App Messaging Web Push Notifications On Site Notifications Whatsapp Marketing

the Dell KACE K1000 Service Desk Management Appliance solution for enhancing your IT helpdesk operations. This all-in-one software seamlessly integrates IT asset management, configuration management, and advanced reporting capabilities to provide unr...Read More Dell

Top Key Features:
Incident Management Problem Management Change Management Asset Management Service Request Management Knowledge Management Self Service Portal Service Level Management Configuration Management Database (cmdb) Automated Workflows

forBinary solution for building dynamic and multilingual mobile apps in a flash, without any coding knowledge. Our all-in-one platform features a robust CMS system to keep you connected with your audience, streamline your operations, and automate tas...Read More forBinary - HelpDesk

Top Key Features:
Ticket Management Knowledge Base Automated Responses Customizable Templates Multi Channel Support Sla Management Reporting And Analytics Customer Portal Mobile App Email Integration

Paldesk solution for seamless customer communication. Keep your customers engaged through multiple channels and effortlessly handle leads. With Paldesk, tickets are automatically categorized for efficient organization, ensuring prompt responses. Simp...Read More Paldesk

Top Key Features:
Live Chat Ticketing System Email Integration Social Media Integration Knowledge Base Chatbot Mobile App Customizable Widgets Canned Responses Visitor Tracking

Intercom is a communication platform for web and mobile businesses looking to enhance their customer experience. With our advanced features, you can effortlessly guide new users to interact with your app through personalized email and in-app messages...Read More Intercom

Top Key Features:
Live Chat Email Marketing In App Messaging Customer Segmentation Automated Campaigns A/b Testing Behavioral Targeting Lead Qualification CRM Integration Custom Bots

AgileCRM is a CRM solution, provides a range of features including contact management, marketing automation, web analytics, telephony, newsletter management, real-time activity alerts, and seamless third-party integrations. Its advanced tools and fun...Read More AgileCRM

Top Key Features:
Contact Management Deals Tracking Telephony Marketing Automation Email Campaigns Web Engagement Social Suite Mobile CRM Helpdesk Project Management

Alloy Navigator is a IT Service and Asset Management software designed to simplify and streamline operations. Built with ITIL standards and industry best practices, it offers an efficient approach to managing Help Desk tickets, software licenses, kno...Read More Alloy Navigator

Top Key Features:
Incident Management Problem Management Change Management Service Request Management Knowledge Base Self Service Portal Asset Management Configuration Management Database (cmdb) Workflow Automation Email Integration

Support.cc by 500apps is a customer support solution. Revolutionize the way you manage tickets, adhere to SLAs, and access a vast knowledge base to efficiently cater to your customers. With this robust support software, manual processes are a thing o...Read More Support.cc by 500apps

Top Key Features:
Ticket Management Automations Sla Management Multi Channel Support Knowledge Base Customer Portal Live Chat Email Integration Customizable Templates Reporting And Analytics

AzureDesk is the revolutionary helpdesk software that empowers businesses of all sizes. Our enterprise-level features are now available at an unbeatable price of only $5 per agent per month. Say farewell to costly solutions and discover the benefits...Read More AzureDesk

Top Key Features:
Ticket Management Email Integration Knowledge Base Customer Portal Automations Sla Management Custom Fields Multi Channel Support Reporting And Analytics Canned Responses

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

Tidio is a versatile customer experience platform that offers a comprehensive set of tools for businesses to engage with their customers in real-time. It includes live chat, chatbots, AI chatbot (Lyro), ticketing, email marketing, and multichannel co...Read More Tidio

Top Key Features:
Live Chat Chatbots Email Integration Messenger Integration Instagram Integration Mobile App Visitor Tracking Customizable Widgets Automated Responses Analytics And Reporting

CRM ON CLOUDS the CRM solution designed for small businesses and startups. Gain access to premium features at an unbeatable cost - absolutely free for up to 10 users and just $2 per additional user. Maximize efficiency by managing your sales, marketi...Read More CRM ON CLOUDS

Top Key Features:
Contact Management Sales Automation Marketing Automation Customer Support Lead Management Pipeline Management Email Integration Reporting And Analytics Mobile Access Task Management

Helpshift - the most comprehensive help desk software for mobile and web support. Elevate your customer service game with proactive assistance and interactive features. With Helpshift, connecting with your clients becomes hassle-free and delivering e...Read More Helpshift

Top Key Features:
In App Messaging Ai Powered Bots Automated Workflows Customizable Sdk Push Notifications Multilingual Support Analytics And Reporting Ticket Management User Feedback Knowledge Base

Microsoft SharePoint is a team collaboration app designed to improve the performance of your customer support team. It simplifies the process of ticket management, ensuring efficient resolutions for your customers. With its advanced tools and reliabl...Read More Microsoft SharePoint

Top Key Features:
Ticket Management Automated Workflows Customizable Dashboards Knowledge Base Self Service Portal Email Integration Mobile Access Reporting And Analytics Service Level Agreements (slas) Asset Management

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBees user-friendly interface helps you efficiently manage custome...Read More SupportBee

Top Key Features:
Email Ticketing Collaborative Ticketing Knowledge Base Customer Portal Canned Responses Custom Fields Ticket Labels Private Notes Ticket Merging Ticket Assignments

Vtiger One is a cloud-based CRM solution tailored for small and medium-sized businesses. Our versatile platform includes Sales, Help desk, Marketing, Projects, and Inventory features, all seamlessly integrated with our cutting-edge customer One View...Read More Vtiger CRM

Top Key Features:
Contact Management Sales Automation Customer Support Marketing Automation Project Management Inventory Management Email Integration Calendar & Task Management Document Management Workflow Automation

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex...Read More Help Scout

Top Key Features:
Shared Inbox Customer Management Knowledge Base Live Chat Reporting Workflows Collision Detection Saved Replies Custom Fields Docs Site

Desk is a helpdesk solution for small businesses. Our software is specifically designed to elevate your customer support by simplifying case management across all communication channels. Gain valuable insights and make faster decisions with our strea...Read More Desk

Top Key Features:
Ticket Management Automated Workflow Knowledge Base Self Service Portal Multi Channel Support Sla Management Reporting And Analytics Customizable Dashboards Email Integration Live Chat

Awesome Support is a ticketing system plugin designed to revolutionize your customer support experience. With an extensive selection of over 30 add-ons, you have the freedom to customize your support system to perfectly fit your unique business requi...Read More Awesome Support

Top Key Features:
Ticket Management Email Piping Custom Fields Ticket Prioritization Agent Collaboration Canned Responses File Attachments Customizable Email Notifications Private Notes Ticket Tags
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