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Desk

Sold by : SalesForce Inc.

What is Desk?

Desk is a helpdesk solution for small businesses. Our software is specifically designed to elevate your customer support by simplifying case management across all communication channels. Gain valuable insights and make faster decisions with our streamlined system. With Desk, all customer inquiries are managed effectively, promoting satisfaction and driving business growth.

Desk Resources

Desk Pricing

To receive a personalized quote

Key Features of Desk

  • Ticket Management
  • Automated Workflow
  • Knowledge Base
  • Self Service Portal
  • Multi Channel Support
  • Sla Management
  • Reporting And Analytics
  • Customizable Dashboards
  • Email Integration
  • Live Chat
  • Mobile Access
  • Customer Feedback
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • User Management
  • Role Based Access Control
  • Third Party Integrations
  • Customer Database
  • Self Service Portal
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Service Level Management

Specifications

Desk FAQ's

The top 5 features of Desk include:

  • Ticket Management
  • Automated Workflow
  • Knowledge Base
  • Self Service Portal
  • Multi Channel Support

Desk is compatible with multiple platforms, Android,iOS,Desk App

Desk supports a variety of platforms including: Email.

The top three competitors of Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Desk

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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