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SPEC Help Desk

SPEC Help Desk

Sold by : SPEC INDIA

What is SPEC Help Desk?

The SPEC Help Desk platform, designed and developed by SPEC INDIA, provides a streamlined solution for managing customer support and tickets. With our online service desk system, tailored to your company's needs, you can easily receive, organize, and assign trouble tickets through a single interface. Our customizable and user-friendly solution enhances the overall customer service experience.

SPEC Help Desk Pricing

To receive a personalized quote

Key Features of SPEC Help Desk

  • Ticket Management
  • Knowledge Base
  • Automated Workflows
  • Multi Channel Support
  • Sla Management
  • Reporting And Analytics
  • Customizable Dashboards
  • Customer Portal
  • Email Integration
  • Live Chat
  • Mobile App
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Self Service Portal
  • User Management
  • Role Based Access Control
  • Third Party Integrations
  • Document Management
  • Customer Database
  • Live Chat System
  • Billing & Invoicing
  • Automated Routing
  • Contract Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Issue Tracking
  • Online Forums
  • Service Level Agreement (sla) Management
  • Asset Tracking

Specifications

Company Name icon
Company Name
SPEC INDIA
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

SPEC Help Desk FAQ's

The top 5 features of SPEC Help Desk include:

  • Ticket Management
  • Knowledge Base
  • Automated Workflows
  • Multi Channel Support
  • Sla Management

SPEC Help Desk supports a variety of platforms including: Email.

SPEC Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SPEC Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SPEC Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of SPEC Help Desk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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Cayzu
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