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Paldesk

Paldesk

Sold by : Paldesk

What is Paldesk?

Paldesk solution for seamless customer communication. Keep your customers engaged through multiple channels and effortlessly handle leads. With Paldesk, tickets are automatically categorized for efficient organization, ensuring prompt responses. Simplify your customer support process and boost satisfaction levels with Paldesk. Experience top-notch customer service management like never before.

Paldesk Resources

Paldesk Pricing

To receive a personalized quote

Key Features of Paldesk

  • Live Chat
  • Ticketing System
  • Email Integration
  • Social Media Integration
  • Knowledge Base
  • Chatbot
  • Mobile App
  • Customizable Widgets
  • Canned Responses
  • Visitor Tracking
  • Real Time Notifications
  • Reporting And Analytics
  • Multi Language Support
  • Team Collaboration
  • Customer Feedback
  • CRM Integration
  • Automated Workflows
  • File Sharing
  • Custom Fields
  • Role Based Access Control
  • Document Management
  • Inventory Management
  • Knowledge Management
  • Survey Management
  • Customer Database
  • Self Service Portal
  • Customizable Branding
  • Billing & Invoicing
  • Automated Routing
  • Incident Management
  • Service Desk (itil Itsm)
  • Ticket Management
  • Service Catalog Management
  • Multi Channel Collection
  • Proactive Chat
  • Multi Language
  • Ticket/issue Tracking

Specifications

Company Name icon
Company Name
Paldesk
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Conquer HRMS,Touche Lite

Paldesk Description

Paldesk – a omnichannel solution for all your customer support needs. Our platform is specifically designed for marketing, sales, and customer service teams, bringing together all your communication channels into one easy-to-use dashboard. With Paldesk, you can effortlessly track live conversations and quickly follow up via email. Our dynamic and customizable setup puts the focus on your customers, taking your customer service to new heights.

Paldesk FAQ's

The top 5 features of Paldesk include:

  • Live Chat
  • Ticketing System
  • Email Integration
  • Social Media Integration
  • Knowledge Base

Yes, Paldesk integrates seamlessly with:

  • Conquer HRMS
  • Touche Lite

Paldesk supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Paldesk serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of Paldesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Paldesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Paldesk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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