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Alloy Navigator

Alloy Navigator

Sold by : Alloy Software

What is Alloy Navigator?

Alloy Navigator is a IT Service and Asset Management software designed to simplify and streamline operations. Built with ITIL standards and industry best practices, it offers an efficient approach to managing Help Desk tickets, software licenses, knowledge base, and hardware/software inventory. Experience increased efficiency and effectiveness with Alloy Navigator.

Alloy Navigator Pricing

To receive a personalized quote

Key Features of Alloy Navigator

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Base
  • Self Service Portal
  • Asset Management
  • Configuration Management Database (cmdb)
  • Workflow Automation
  • Email Integration
  • Sla Management
  • Reporting And Analytics
  • Mobile Access
  • Task Management
  • Calendar Integration
  • Active Directory Integration
  • Customizable Dashboards
  • Notification And Alerts
  • Survey Management
  • Role Based Access Control
  • Document Management
  • Inventory Management
  • Customer Database
  • Online Activation
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Known Issue Management
  • Multiple Brands Products
  • Service Desk (itil Itsm)
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Macros
  • Online Forums
  • Service Level Management
  • Service Level Agreement (sla) Management
  • Software Metrics
  • Third Party Integration
  • To Do List
  • Service Catalog Management
  • Shared Mailboxes
  • Saas Helpdesk Software

Specifications

Company Name icon
Company Name
Alloy Software
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
Chinese,English,French,German,Italian,Portuguese,Russian,Spanish

Alloy Navigator Description

Alloy Navigator is a solution for effectively managing your service desk operations. This comprehensive software simplifies and streamlines ticket, asset, incident, change, and work order management through an intuitive interface. With customizable workflows, you can align processes to fit your unique business needs. The online Web Portal, Self-Service Portal, and Mobile Portal facilitate seamless communication between end-users and technicians. Stay on top of your network inventory with the convenient mobile app and ensure compliance with software licensing regulations. Interactive dashboards, scheduled reporting, and real-time views allow for in-depth analysis. Simplify your IT management with Alloy Navigator.

Alloy Navigator FAQ's

The top 5 features of Alloy Navigator include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Base

Alloy Navigator supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Alloy Navigator serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Alloy Navigator are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Alloy Navigator is available in multiple languages, including Chinese, English, French, German, Italian and more.

Alternatives of Alloy Navigator

HappyFox
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Olark
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Kapture CX
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Kayako
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SysAid
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BMC Software
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Freshservice
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Faveo HelpDesk
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