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Faveo HelpDesk

Faveo HelpDesk

Sold by : Ladybird Web Solution Pvt ltd

What is Faveo HelpDesk?

Faveo HelpDesk is a ticket-based support software designed specifically for startups and SMEs. With a focus on efficiently managing customer inquiries and enhancing retention rates, Faveo is the ideal solution for businesses operating in a competitive market. Featuring a user-friendly interface and advanced functionalities, Faveo makes it easier for businesses to provide exceptional support services and foster strong customer connections.

Faveo HelpDesk Resources

Faveo HelpDesk Pricing

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Key Features of Faveo HelpDesk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Sla Management
  • Customizable Ticket Fields
  • Automated Ticket Routing
  • Multi Channel Support
  • Customer Portal
  • Reporting And Analytics
  • Canned Responses
  • Task Management
  • Time Tracking
  • Collaboration Tools
  • Mobile App
  • Third Party Integrations
  • Custom Workflows
  • Role Based Access Control
  • Service Catalog
  • Escalation Management
  • Asset Management
  • Customer Database
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Alerts/escalation
  • Contract Management
  • Incident Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Issue Tracking
  • Problem Management
  • Service Level Management
  • Service Level Agreement (sla) Management
  • Change Management
  • Multi Channel Communication
  • Release Management
  • Knowledge Base Management
  • It Asset Management

Specifications

Company Name icon
Company Name
Ladybird Web Solution Pvt ltd
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
Arabic,Chinese,Dutch,English,French,German,Italian,Norwegian,Portuguese,Russian,Spanish

Faveo HelpDesk Description

Faveo HelpDesk is an advanced support system designed by Ladybird Web Solution specifically for startups and SMEs. Streamlining customer queries with its ticket-based system, Faveo helps businesses effectively handle customer support and retain their loyalty. With its constant innovation and customizable features, Faveo aims to be the top choice for open-source helpdesk applications worldwide. Since its launch in October 2015, Faveo has proved to be a reliable solution for companies seeking valuable insights into customer interactions. Choose Faveo to foster a strong and enduring relationship with your clients.

Faveo HelpDesk FAQ's

The top 5 features of Faveo HelpDesk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Sla Management
  • Customizable Ticket Fields

Faveo HelpDesk supports a variety of platforms including: Email.

Faveo HelpDesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Faveo HelpDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Faveo HelpDesk is available in multiple languages, including Arabic, Chinese, Dutch, English, French and more.

Alternatives of Faveo HelpDesk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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