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List of 20 Best Customer Service Software

Showing 1 - 20 of 122 products

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex...Read More Help Scout

Top Key Features:
Shared Inbox Customer Management Knowledge Base Live Chat Reporting Workflows Collision Detection Saved Replies Custom Fields Docs Site

Gladly - the premier customer service solution that integrates all customer interactions from various channels. Our platform empowers agents with advanced AI capabilities, optimizing workflows and fostering genuine connections with customers. With a...Read More Gladly

Top Key Features:
Omnichannel Support Customer Timeline Self Service Ivr Call Routing Knowledge Base Customer Feedback Reporting And Analytics Integrations Agent Scripting

MyLiveChat offers solution for building and maintaining connections with potential customers. This live chat software is open-source and enables real-time communication to better engage with website visitors. With a convenient mobile app providing 24...Read More MyLiveChat

Top Key Features:
Real Time Visitor Monitoring Proactive Chat Invitations Customizable Chat Widget Canned Responses File Transfer Chat Transcripts Visitor Tracking Multi Language Support Mobile App Third Party Integrations

Tidio is a versatile customer experience platform that offers a comprehensive set of tools for businesses to engage with their customers in real-time. It includes live chat, chatbots, AI chatbot (Lyro), ticketing, email marketing, and multichannel co...Read More Tidio

Top Key Features:
Live Chat Chatbots Email Integration Messenger Integration Instagram Integration Mobile App Visitor Tracking Customizable Widgets Automated Responses Analytics And Reporting

UVdesk is customizable helpdesk ticket system that is perfect for merchants and developers seeking a reliable customer support solution. With its open source platform and extensive range of pre-developed features, UVdesk caters to the specific needs...Read More UVdesk

Top Key Features:
Ticket Management Email Piping Knowledge Base Custom Workflows Agent Collision Detection Task Management Customer Management Automated Responses Custom Fields Reporting And Analytics

Experience the power of efficient customer support with FreeScout. Our open-source platform transforms your emails into a versatile help desk solution, allowing you to easily manage customer communication and streamline teamwork through a shared mail...Read More FreeScout

Top Key Features:
Email Integration Ticket Management Custom Fields Automated Workflows Collision Detection Canned Responses Internal Notes Customizable Templates Reporting And Analytics Knowledge Base

Seekify is a Customer Experience Automation platform that enables businesses to effortlessly guide their customers towards satisfaction. With our advanced tools, support teams can become a driving force for increased customer loyalty and exceed expec...Read More Seekify

Top Key Features:
Customer Feedback Collection Sentiment Analysis Real Time Analytics Customizable Dashboards Multi Channel Support Automated Surveys Nps Tracking Customer Journey Mapping Ai Driven Insights Actionable Reports

Gorgias for Shopify is a resolution for your help desk needs. This robust platform brings all customer communication to a single, user-friendly hub. With auto-generated responses for frequently asked questions and a comprehensive dashboard featuring...Read More Gorgias

Top Key Features:
Unified Inbox Automation Rules Macros Multi Channel Support Customer Profiles Live Chat Social Media Integration Email Integration Phone Integration E Commerce Integration

Smartsupp is a live chat solution for your website. Engage in seamless real-time conversations with your site visitors, offering them instant support and boosting your online sales. Record visitor interactions and have unlimited agents at your dispos...Read More Smartsupp

Top Key Features:
Real Time Chat Chatbot Integration Visitor Tracking Customizable Chat Widget Automated Messages File Sharing Chat History Mobile App Multi Language Support Analytics And Reporting

Sprout Social is a social media management tool for businesses looking to boost their online presence and attract new customers. Our user-friendly platform allows you to curate a seamless brand image across multiple networks, while promoting better c...Read More Sprout Social

Top Key Features:
Social Media Management Publishing And Scheduling Social Media Analytics Social Listening Engagement Collaboration Tools Content Calendar Reporting Social CRM Task Management

Experience top-notch customer service with LiveZilla. This comprehensive Live Support Software allows you to connect with your website visitors in real-time through Live Chats, Visitor Monitoring, and Operator to Operator Chats. It also includes a Ti...Read More LiveZilla

Top Key Features:
Live Chat Ticket System Visitor Monitoring Multi Website Support Customizable Chat Widgets File Transfer Chat Bot Canned Responses Proactive Chat Invitations Chat Transcripts

Support.cc by 500apps is a customer support solution. Revolutionize the way you manage tickets, adhere to SLAs, and access a vast knowledge base to efficiently cater to your customers. With this robust support software, manual processes are a thing o...Read More Support.cc by 500apps

Top Key Features:
Ticket Management Automations Sla Management Multi Channel Support Knowledge Base Customer Portal Live Chat Email Integration Customizable Templates Reporting And Analytics

forBinary, the cost-effective and innovative software that helps you create a multilingual mobile app to effectively support your customers. With our platform, you dont need any coding knowledge and can instantly offer high-quality mobile solutions t...Read More forBinary - Customer Support

Top Key Features:
Ticket Management Live Chat Knowledge Base Multi Channel Support Automated Responses Customizable Templates Customer Feedback Analytics And Reporting Mobile App Integration With CRM

chat.io solution for businesses to efficiently communicate with website visitors and convert them into loyal customers. Our customizable chat system allows for seamless customer engagement through various channels, such as website, SMS, email, and so...Read More chat.io

Top Key Features:
Real Time Chat Chat Routing Canned Responses File Sharing Chat History Visitor Tracking Customizable Chat Widget Chat Transcripts Multi Language Support Chat Tags

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBees user-friendly interface helps you efficiently manage custome...Read More SupportBee

Top Key Features:
Email Ticketing Collaborative Ticketing Knowledge Base Customer Portal Canned Responses Custom Fields Ticket Labels Private Notes Ticket Merging Ticket Assignments

IMsupporting is a live chat software specifically created for websites and e-commerce companies. Enhance customer engagement by easily incorporating live chat support onto your website. Connect immediately with your visitors and increase conversions...Read More IMsupporting

Top Key Features:
Real Time Chat Chat Transcripts Visitor Tracking Customizable Chat Widgets Canned Responses File Transfer Chat Routing Offline Messaging Chat History Proactive Chat

Arth Bulk SMS Service solution for schools to enhance communication with parents. This versatile SMS system simplifies the flow of information between the management and parents, delivering updates on institute news and customized details about stude...Read More Arth Bulk SMS Service

Top Key Features:
User Friendly Interface High Delivery Speed Real Time Delivery Reports Api Integration Custom Sender Id Bulk Contacts Upload Scheduled Messaging Personalized Sms Two Way Messaging Unicode Support

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

Fairsoft is a professional software designed by certified experts to cater to the unique requirements of businesses across diverse industries. Our solution offers smooth integration with GST, streamlined invoicing, and effective inventory management...Read More Fairsoft

Top Key Features:
Automated Data Entry Expense Tracking Invoicing Bank Reconciliation Financial Reporting Tax Preparation Payroll Management Multi Currency Support Budgeting Tools Inventory Management

ManageEngines ServiceDesk Plus is a cloud-based software that caters to all your help desk and asset management needs. By bringing together ticketing, asset tracking, purchasing, project and contract management, and a knowledge base, ServiceDesk Plus...Read More ManageEngine ServiceDesk Plus

Top Key Features:
Incident Management Service Catalog Self Service Portal Knowledge Base Problem Management Change Management Asset Management Cmdb Project Management Sla Management
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