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List of 20 Best Customer Service Software

Showing 1 - 20 of 40 products

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex...Read More Help Scout

Top Key Features:
Shared Inbox Customer Management Knowledge Base Live Chat Reporting Workflows Collision Detection Saved Replies Custom Fields Docs Site

TeamSupport is an advanced cloud-based help desk software that empowers B2B companies to put their customers first. This efficient solution fosters teamwork and eliminates internal obstacles, simplifying customer service management. With TeamSupport,...Read More TeamSupport

Top Key Features:
Ticket Management Customer Management Knowledge Base Self Service Portal Reporting And Analytics Sla Management Collaboration Tools Customizable Workflows Email Integration Live Chat

MyLiveChat offers solution for building and maintaining connections with potential customers. This live chat software is open-source and enables real-time communication to better engage with website visitors. With a convenient mobile app providing 24...Read More MyLiveChat

Top Key Features:
Real Time Visitor Monitoring Proactive Chat Invitations Customizable Chat Widget Canned Responses File Transfer Chat Transcripts Visitor Tracking Multi Language Support Mobile App Third Party Integrations

With over 37,000 companies worldwide relying on our software, LiveChat is a live chat solution. Engage with your website visitors in real-time, offering unparalleled support and increasing conversions. Our platform has been trusted by countless busin...Read More LiveChat

Top Key Features:
Chat Widget Customization Canned Responses File Sharing Chat Transfer Visitor Tracking Chat History Ticketing System Chat Tags Reports And Analytics Chat Routing

Abhisi Help Desk is a tool for efficient customer support. With our advanced software, you can easily incorporate a fully customizable help widget on your website. Our system automatically notifies team members of messages, eliminating the need for m...Read More Abhisi Help Desk

Top Key Features:
Ticket Management Live Chat Email Integration Social Media Integration Knowledge Base Automation Rules Customizable Dashboard Reporting And Analytics Customer Feedback Multi Channel Support

CardioLogix - your all-in-one solution for Interventional Cardiology diagnosis, reporting, and analytics. Streamline your cardiac cath lab procedures with this advanced software, designed to enhance care delivery and boost hospital revenues. Its user...Read More CardioLogix

Top Key Features:
Patient Management Appointment Scheduling Electronic Health Records (ehr) Lab Test Management Billing And Invoicing Inventory Management Reporting And Analytics User Access Control Integration With Medical Devices Customizable Templates

Genesys is a contact center virtualization platform that delivers top-notch customer experiences. Our highly flexible and scalable solution enables the seamless routing of customer interactions across departments, resulting in a robust virtual custom...Read More Genesys

Top Key Features:
Omnichannel Routing Interactive Voice Response (ivr) Automatic Call Distribution (acd) Workforce Management Call Recording Speech Analytics Real Time Dashboards Customer Journey Analytics Predictive Dialer Chatbots And Ai

Novosales ERP, the all-encompassing SaaS business platform designed to meet the specific needs of your organization or individual departments. Elevate your business with customizable solutions that improve visibility, transparency, and accountability...Read More Novosales ERP

Top Key Features:
Inventory Management Order Management Customer Relationship Management (crm) Sales Management Purchase Management Supplier Management Warehouse Management Financial Management Accounting Billing And Invoicing

Smartsupp is a live chat solution for your website. Engage in seamless real-time conversations with your site visitors, offering them instant support and boosting your online sales. Record visitor interactions and have unlimited agents at your dispos...Read More Smartsupp

Top Key Features:
Real Time Chat Chatbot Integration Visitor Tracking Customizable Chat Widget Automated Messages File Sharing Chat History Mobile App Multi Language Support Analytics And Reporting

Sprout Social is a social media management tool for businesses looking to boost their online presence and attract new customers. Our user-friendly platform allows you to curate a seamless brand image across multiple networks, while promoting better c...Read More Sprout Social

Top Key Features:
Social Media Management Publishing And Scheduling Social Media Analytics Social Listening Engagement Collaboration Tools Content Calendar Reporting Social CRM Task Management

Experience top-notch customer service with LiveZilla. This comprehensive Live Support Software allows you to connect with your website visitors in real-time through Live Chats, Visitor Monitoring, and Operator to Operator Chats. It also includes a Ti...Read More LiveZilla

Top Key Features:
Live Chat Ticket System Visitor Monitoring Multi Website Support Customizable Chat Widgets File Transfer Chat Bot Canned Responses Proactive Chat Invitations Chat Transcripts

Zoho Assist, an advanced Remote Desktop Software that facilitates seamless and secure remote support for clients. Equipped with efficient remote resolution capabilities, it empowers IT support teams to effectively address customer issues in real-time...Read More Zoho Assist

Top Key Features:
Unattended Access File Transfer Multi Monitor Navigation Instant Chat Reboot And Reconnect Session Recording Custom Branding Remote Printing Clipboard Sharing Voice And Video Chat

forBinary, the cost-effective and innovative software that helps you create a multilingual mobile app to effectively support your customers. With our platform, you dont need any coding knowledge and can instantly offer high-quality mobile solutions t...Read More forBinary - Customer Support

Top Key Features:
Ticket Management Live Chat Knowledge Base Multi Channel Support Automated Responses Customizable Templates Customer Feedback Analytics And Reporting Mobile App Integration With CRM

chat.io solution for businesses to efficiently communicate with website visitors and convert them into loyal customers. Our customizable chat system allows for seamless customer engagement through various channels, such as website, SMS, email, and so...Read More chat.io

Top Key Features:
Real Time Chat Chat Routing Canned Responses File Sharing Chat History Visitor Tracking Customizable Chat Widget Chat Transcripts Multi Language Support Chat Tags

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBees user-friendly interface helps you efficiently manage custome...Read More SupportBee

Top Key Features:
Email Ticketing Collaborative Ticketing Knowledge Base Customer Portal Canned Responses Custom Fields Ticket Labels Private Notes Ticket Merging Ticket Assignments

IMsupporting is a live chat software specifically created for websites and e-commerce companies. Enhance customer engagement by easily incorporating live chat support onto your website. Connect immediately with your visitors and increase conversions...Read More IMsupporting

Top Key Features:
Real Time Chat Chat Transcripts Visitor Tracking Customizable Chat Widgets Canned Responses File Transfer Chat Routing Offline Messaging Chat History Proactive Chat

Arth Bulk SMS Service solution for schools to enhance communication with parents. This versatile SMS system simplifies the flow of information between the management and parents, delivering updates on institute news and customized details about stude...Read More Arth Bulk SMS Service

Top Key Features:
User Friendly Interface High Delivery Speed Real Time Delivery Reports Api Integration Custom Sender Id Bulk Contacts Upload Scheduled Messaging Personalized Sms Two Way Messaging Unicode Support

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

HappyFox is a help desk software designed to enhance your customer support experience. It streamlines and tracks customer queries from multiple communication channels, such as email, phone, and social media, through a centralized ticket management sy...Read More HappyFox

Top Key Features:
Ticket Management Automations Customizable Dashboard Knowledge Base Self Service Portal Multi Channel Support Canned Actions Sla Management Reporting And Analytics Asset Management

Zoho Desk solution to boost agent productivity, empower managers, and enhance customer experience. With its flexibility and ease-of-use, this affordable software from Zohos extensive range of 45+ business tools simplifies your customer support proces...Read More Zoho Desk

Top Key Features:
Ticket Management Multi Channel Support Automations And Workflows Knowledge Base Customer Self Service Portal Sla Management Customizable Dashboards Advanced Reporting And Analytics Ai And Chatbots Mobile App
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