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List of Best Customer Satisfaction Software

Showing 1 - 20 of 15 products

With over 37,000 companies worldwide relying on our software, LiveChat is a live chat solution. Engage with your website visitors in real-time, offering unparalleled support and increasing conversions. Our platform has been trusted by countless busin...Read More LiveChat

Top Key Features:
Chat Widget Customization Canned Responses File Sharing Chat Transfer Visitor Tracking Chat History Ticketing System Chat Tags Reports And Analytics Chat Routing

Salesforce Service Cloud is a customer support solution that simplifies case resolution and enhances engagement through personalized portals. With its advanced capabilities, businesses can provide swift and top-notch service on all digital channels...Read More Salesforce Service Cloud

Top Key Features:
Case Management Service Console Knowledge Base Omni Channel Routing Service Analytics Telephony Integration Live Agent Chat Field Service Self Service Communities Social Customer Service

Podium Feedback, the top choice for customer feedback software. Utilizing SMS messages, Podium Feedback captures real-time feedback from customers. The user-friendly interface makes it easy for customers to respond, increasing response rates compared...Read More Podium Feedback

Top Key Features:
Automated Feedback Requests Customizable Surveys Real Time Notifications Multi Channel Feedback Collection Sentiment Analysis Nps (net Promoter Score) Tracking Customer Segmentation Response Analytics Integration With CRM Mobile App

CustomerGauge solution for tracking customer interactions and collecting valuable feedback. Our user-friendly platform boasts an extensive range of features, such as a customizable survey builder, multi-channel feedback options, advanced analytics, r...Read More CustomerGauge

Top Key Features:
Net Promoter Score (nps) Surveys Customer Feedback Management Closed Loop Feedback Customer Journey Mapping Churn Prediction Customer Health Scoring Account Management Revenue Tracking Customer Segmentation Text Analytics

Custify solution for B2B SaaS companies seeking to enhance customer success. Our platform is tailored to reduce churn and increase Customer Lifetime Value. Through proactively engaging with customers, our dedicated Customer Success Managers help busi...Read More Custify

Top Key Features:
Customer Segmentation Health Scoring Task Management Automated Playbooks Customer Journeys Nps Surveys Churn Prediction Customer 360 View Usage Tracking Onboarding Management

Survicate Customer Feedback is an essential tool for gathering and leveraging customer feedback. With effortless integration to popular platforms like Google and Pipedrive, it streamlines data into a central dashboard. Elevate your marketing and sale...Read More Survicate Customer Feedback

Top Key Features:
Survey Templates Nps Surveys Csat Surveys Ces Surveys Website Surveys Mobile App Surveys Email Surveys In Product Surveys Survey Logic Customizable Branding

Userlike - an advanced customer communication software available as a convenient Software-as-a-Service. Engage in real-time messaging with your website visitors and connect with them on popular messaging platforms like WhatsApp. Elevate your customer...Read More Userlike

Top Key Features:
Chat Widget Customization Mobile Chat Support Proactive Chat Canned Responses File Transfer Chat Transcripts Chat Routing Operator Groups Visitor Information Chat Analytics

SurveyLab is survey software and online questionnaire tool that caters to the needs of both businesses and individuals globally. With its advanced features, it enables efficient management of customer experience, market research, HR, and digital surv...Read More SurveyLab

Top Key Features:
Customizable Surveys Question Library Skip Logic Piping Multilingual Surveys Survey Templates Real Time Reporting Data Export Mobile Friendly Email Invitations

clickback-io: solution for optimizing customer experience. Easily gather feedback through mobile surveys, conveniently delivered via QR codes on your physical products. Keep a pulse on customer satisfaction with our user-friendly dashboard, utilizing...Read More clickback-io

Top Key Features:
Real Time Feedback Customizable Surveys Multi Channel Feedback Collection Sentiment Analysis Net Promoter Score (nps) Customer Satisfaction Score (csat) Text Analytics Automated Alerts Feedback Widgets Mobile App Integration

NinjaChat solution for superior customer service. Designed to enhance customer satisfaction, drive sales, and optimize team collaboration, this robust platform offers a comprehensive range of features. From efficient customer support to task delegati...Read More NinjaChat

Top Key Features:
Real Time Chat Customizable Chat Widgets Chat Transcripts Visitor Tracking Proactive Chat Invitations Canned Responses File Sharing Chat Routing Chat Tags Chat Analytics

Churn360 is a AI-powered solution designed specifically for SaaS companies. Revolutionize your customer retention and boost customer lifetime value with our cutting-edge platform. Harnessing the power of data, Churn360 streamlines daily tasks for you...Read More Churn360

Top Key Features:
Customer Health Scoring Churn Prediction Customer Segmentation Task Management Playbooks Customer Journey Mapping Nps Surveys Customer Feedback Renewal Management Upsell And Cross Sell Opportunities

CViewSurvey – is the survey solution that offers both online and offline capabilities. With this dynamic SaaS-based application, available on Android, IOS, and web platforms, creating surveys on the go has never been easier. Ditch the old-fash...Read More CViewSurvey

Top Key Features:
Customizable Surveys Real Time Analytics Multi Channel Distribution Survey Templates Question Branching Response Quotas Anonymous Responses Mobile Compatibility Data Export Survey Logic

the inCust Customer Feedback platform - the cloud-based solution for brick-and-mortar businesses. Easily collect and respond to customer feedback to improve satisfaction and strengthen relationships. With inCust, you can gather real-time feedback and...Read More inCust Customer Feedback

Top Key Features:
Real Time Feedback Collection Customizable Surveys Multi Channel Feedback Automated Feedback Requests Net Promoter Score (nps) Customer Satisfaction Score (csat) Text Analytics Sentiment Analysis Feedback Widgets Mobile App Integration

Me-Grow is the SaaS tool that leverages AI technology to provide actionable insights on customers and competitors. Our platform aims to democratize market research, empowering businesses to make informed decisions through easy access to essential dat...Read More Me-Grow Merchant

Top Key Features:
Customer Segmentation Market Trend Analysis Competitor Analysis Sales Forecasting Product Performance Tracking Customer Feedback Analysis Pricing Strategy Optimization Demand Planning Inventory Management Marketing Campaign Analysis

BizRatings is a leading customer feedback and survey platform that enhances the reputation of your business and increases lead generation. As a highly ranked indexing service, we strategically showcase your online reviews in search engine results, gu...Read More BizRatings

Top Key Features:
Real Time Feedback Customizable Surveys Net Promoter Score (nps) Customer Reviews Automated Alerts Analytics Dashboard Multi Channel Feedback Response Management Customer Segmentation Integration Capabilities
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