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Custify

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What is Custify?

Custify solution for B2B SaaS companies seeking to enhance customer success. Our platform is tailored to reduce churn and increase Customer Lifetime Value. Through proactively engaging with customers, our dedicated Customer Success Managers help businesses achieve retention and growth objectives. Say farewell to churn and hello to strong, lasting customer connections with Custify.

Key Features of Custify

  • Customer Segmentation
  • Health Scoring
  • Task Management
  • Automated Playbooks
  • Customer Journeys
  • Nps Surveys
  • Churn Prediction
  • Customer 360 View
  • Usage Tracking
  • Onboarding Management
  • Renewal Management
  • Customer Feedback
  • Account Management
  • Custom Dashboards
  • Email Campaigns
  • In App Messaging
  • Integrations
  • Reporting & Analytics
  • Alert Notifications
  • Collaboration Tools
  • Show More

Custify Resources

Custify Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Custify
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Bigin by Zoho CRM,Chargebee,Freshdesk,Lunatap for Stripe,Pipedrive,Recurly,Segment,Zapier

Custify Description

Custify, the premier Customer Success Platform for B2B SaaS businesses. Our powerful solution enables Customer Success Managers to effectively minimize churn and maximize the lifetime value of their accounts. Through seamless integration with key systems like CRM, support, and billing, Custify provides a comprehensive dashboard view of customer interactions and essential KPIs. With our advanced automation engine, managers receive proactive alerts about potential issues, such as struggling onboarding processes, expired trials, and declining usage, with actionable solutions. Additionally, features like Customer 360 view centralize all customer data for identifying growth opportunities, task and alert notifications, customer health tracking, and lifecycle management, leading to improved product adoption and overall satisfaction. By streamlining workflows and prioritizing high-value tasks, Custify empowers Customer Success Managers to turn customers into loyal advocates.

Custify FAQ's

The top 5 features of Custify include:

  • Customer Segmentation
  • Health Scoring
  • Task Management
  • Automated Playbooks
  • Customer Journeys

Yes, Custify integrates seamlessly with:

  • Bigin by Zoho CRM
  • Chargebee
  • Freshdesk
  • Lunatap for Stripe
  • Pipedrive
  • Recurly
  • Segment
  • Zapier

Custify supports a variety of platforms including: Email.

Custify serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of Custify are Pega Customer Engagement, Hiver and Rabbit CRM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Custify is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Custify

Pega Customer Engagement
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Hiver
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Rabbit CRM
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ZoConvert
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Raiseaticket
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Wolken Care
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UserGuiding
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Chili Piper
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