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Raiseaticket

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What is Raiseaticket?

Raiseaticket is a cloud-based help desk platform designed to prioritize your customers' needs. Our user-friendly interface offers powerful tools for efficient issue management and resolution, improving customer satisfaction. Whether you're a small business or a large enterprise, Raiseaticket simplifies your support processes and provides a seamless experience for all. Start with our free version and upgrade as your business grows.

Key Features of Raiseaticket

  • Ticket Management
  • Automated Ticket Routing
  • Knowledge Base
  • Multi Channel Support
  • Sla Management
  • Customizable Workflows
  • Reporting And Analytics
  • Customer Portal
  • Email Integration
  • Live Chat Support
  • Mobile App
  • Collaboration Tools
  • Canned Responses
  • Asset Management
  • Time Tracking
  • Escalation Management
  • Custom Fields
  • Third Party Integrations
  • Role Based Access Control
  • Survey And Feedback
  • Show More

Raiseaticket Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Raiseaticket
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Raiseaticket Description

Raiseaticket is a web-based help desk solution for businesses of all sizes! Created by a team of experienced developers and insights from Customer Care leaders, our platform simplifies customer support operations and provides valuable insights through a user-friendly dashboard. Our software can effectively handle support for multiple teams and companies, streamlining communication through web and email channels while ensuring all service level agreements (SLAs) are met. Bid farewell to cluttered inboxes and unresolved requests - our comprehensive reporting tools and customizable notifications ensure that all tickets are addressed and resolved promptly. Plus, with a seamless web portal for agents, effortless transfer of requests between departments, and customizable SLAs, Raiseaticket revolutionizes customer support into a seamless and efficient process.

Raiseaticket FAQ's

The top 5 features of Raiseaticket include:

  • Ticket Management
  • Automated Ticket Routing
  • Knowledge Base
  • Multi Channel Support
  • Sla Management

Raiseaticket supports a variety of platforms including: Email.

Raiseaticket serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Raiseaticket are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Raiseaticket is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Raiseaticket

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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