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List of 20 Best Customer Engagement Software

Showing 1 - 20 of 45 products

Intercom is a communication platform for web and mobile businesses looking to enhance their customer experience. With our advanced features, you can effortlessly guide new users to interact with your app through personalized email and in-app messages...Read More Intercom

Top Key Features:
Live Chat Email Marketing In App Messaging Customer Segmentation Automated Campaigns A/b Testing Behavioral Targeting Lead Qualification CRM Integration Custom Bots

Nickelled is the user-friendly cloud-based platform designed for seamless customer engagement. Simplify key activation processes, saving time and money for your clients. Enhance onboarding and drive customer engagement with ease. Take your customer e...Read More Nickelled

Top Key Features:
Interactive Guides Onboarding Tours In App Messaging User Analytics Custom Branding Multi Language Support User Segmentation Feedback Collection Knowledge Base Integration Progress Tracking

SAP CRM, customer relationship management solution that enables seamless digital selling and customer engagement. Its data-centric approach provides valuable insights into customer preferences and behaviors, empowering businesses to optimize their st...Read More SAP CRM

Top Key Features:
Account And Contact Management Activity Management Opportunity Management Lead Management Campaign Management Sales Planning And Forecasting Territory Management Product And Price Management Quotation And Order Management Service Order Management

Carbon And More solution for showcasing your companys CSR efforts and enhancing client relationships. Our easy-to-use online platform empowers you to communicate your CSR goals, promote team involvement, and establish a positive image. With customiza...Read More Carbon And More

Top Key Features:
Customer Segmentation Personalized Messaging Automated Campaigns Real Time Analytics Customer Feedback Collection Loyalty Programs Multi Channel Communication Behavioral Tracking A/b Testing Customer Journey Mapping

Discover solution for engaging with your online customers - Moxie Live Chat. Elevate your customer satisfaction levels with a seamless and highly effective communication platform. Unlock the full potential of Moxie and elevate your customer experienc...Read More Moxie

Top Key Features:
Real Time Chat Co Browsing Chat Routing Chat Transcripts Canned Responses File Sharing Chat Analytics Customizable Chat Widgets Mobile Chat Support Multi Language Support

MeraCRM is a CRM solution for businesses. Our cost-effective software streamlines customer data management, automates sales and marketing processes, and enhances customer support. With cloud computing technology, access crucial business information f...Read More MeraCRM

Top Key Features:
Contact Management Lead Management Sales Pipeline Task Management Email Integration Calendar Integration Document Management Customizable Dashboards Reporting And Analytics Mobile Access

MyLiveChat offers solution for building and maintaining connections with potential customers. This live chat software is open-source and enables real-time communication to better engage with website visitors. With a convenient mobile app providing 24...Read More MyLiveChat

Top Key Features:
Real Time Visitor Monitoring Proactive Chat Invitations Customizable Chat Widget Canned Responses File Transfer Chat Transcripts Visitor Tracking Multi Language Support Mobile App Third Party Integrations

Zonka Feedback - the innovative feedback and survey solution that streamlines the process of gathering customer insights through various devices such as tablets, iPads, smartphones, kiosks, and web. With its offline functionality, Zonka Feedback allo...Read More Zonka Feedback

Top Key Features:
Survey Builder Multi Channel Feedback Real Time Alerts Customizable Templates Nps Surveys Csat Surveys Ces Surveys Offline Surveys Kiosk Surveys Email Surveys

EngageOne Video is a software developed by leading technology brand, Pitney Bowes. This ground-breaking product streamlines customer data management, amplifies customer interaction, and streamlines shipping and mailing procedures. Utilizing advanced...Read More EngageOne Video

Top Key Features:
Personalized Video Content Interactive Video Elements Real Time Data Integration Customizable Templates Multi Language Support Analytics And Reporting CRM Integration Marketing Automation Integration Dynamic Content Delivery Mobile Optimization

Thunderhead is a leading customer engagement software, designed to help businesses build and maintain strong connections with their customers. Our advanced solutions enable personalized and timely interactions across all touchpoints and departments,...Read More Thunderhead

Top Key Features:
Journey Orchestration Real Time Interaction Management Customer Journey Analytics Personalization Omnichannel Engagement Ai Powered Insights Contextual Understanding Customer Data Integration Behavioral Analytics Predictive Analytics

Revuze is a market research software designed to support product, marketing, QA, and consumer insights professionals. Our advanced tool simplifies the research process and provides quick access to actionable insights for better decision-making. With...Read More Revuze

Top Key Features:
Sentiment Analysis Text Analytics Customer Segmentation Trend Analysis Competitive Benchmarking Customizable Dashboards Real Time Data Processing Multi Language Support Topic Detection Voice Of Customer Insights

SunFacet is a software solution specifically catered towards the jewelry and diamond industries. It has gained widespread popularity with a strong client base of 300+ across 20+ countries. This advanced software offers offline modules for seamless fu...Read More SunFacet

Top Key Features:
Inventory Management Customer Relationship Management (crm) Point Of Sale (pos) Order Management Supplier Management Barcode Scanning Sales Reporting Purchase Management Accounting Integration Multi Store Management

CloudCherry - the advanced Real-Time, Omni-Channel platform designed to elevate customer satisfaction. With powerful analytics, feedback management, and sentiment mapping tools, CloudCherry allows brands to track and enhance the customer experience...Read More CloudCherry

Top Key Features:
Real Time Feedback Collection Multi Channel Feedback Customizable Surveys Sentiment Analysis Text Analytics Net Promoter Score (nps) Customer Effort Score (ces) Customer Satisfaction Score (csat) Dashboard And Reporting Actionable Insights

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

Loyalty Deals, an advanced program offered by our platform for seamless tracking of loyalty. Our state-of-the-art mobile app boasts a clever stamp system to ensure reliable and secure rewards for your loyalty. Say farewell to the hassle of paper coup...Read More Loyalty Deals

Top Key Features:
Customer Segmentation Reward Points System Tiered Loyalty Programs Referral Programs Customizable Rewards Automated Notifications Integration With Pos Systems Customer Feedback Collection Analytics And Reporting Mobile App Support

chat.io solution for businesses to efficiently communicate with website visitors and convert them into loyal customers. Our customizable chat system allows for seamless customer engagement through various channels, such as website, SMS, email, and so...Read More chat.io

Top Key Features:
Real Time Chat Chat Routing Canned Responses File Sharing Chat History Visitor Tracking Customizable Chat Widget Chat Transcripts Multi Language Support Chat Tags

Pega Customer Engagement is a customer engagement tool that harnesses customer feedback analytics to assist businesses in exceeding customer expectations. With Pega, effortlessly engage with customers in real-time, across all channels. This robust so...Read More Pega Customer Engagement

Top Key Features:
Ai Powered Decisioning Real Time Interaction Management Omnichannel Engagement Customer Journey Orchestration Personalized Customer Experiences Next Best Action Recommendations Case Management Robotic Process Automation (rpa) Dynamic Case Management Predictive Analytics

Vitalblocks CRM is a choice for businesses seeking a premium CRM solution. With 8 years of expertise and a worldwide client base, we are a renowned cloud company in the industry. Our unmatched services have established us as a trusted name for fulfil...Read More Vitalblocks CRM

Top Key Features:
Contact Management Lead Management Sales Pipeline Management Email Integration Task Management Calendar Integration Reporting And Analytics Customizable Dashboards Mobile Access Workflow Automation

Olark is a reliable and user-friendly live chat software designed to enhance customer communication and boost sales and support success. Our visually appealing platform enables effortless connection with customers, providing quick solutions to their...Read More Olark

Top Key Features:
Real Time Chat Customizable Chat Box Automated Messages Visitor Insights Chat Routing File Sharing Offline Messaging Chat Transcripts Integrations Shortcuts

Experience the power of LiveEngage is a communication platform that brings people and brands closer together. With messaging, chat, and innovative AI technology, LiveEngage streamlines interactions between customers and businesses, allowing for perso...Read More LiveEngage

Top Key Features:
Real Time Messaging Proactive Chat Invitations Chat Routing Customizable Chat Widgets Co Browsing File Sharing Chat Transcripts Canned Responses Chat Analytics Visitor Tracking
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