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List of 20 Best Customer Communications Management Software

Showing 1 - 20 of 21 products

Moxtra is a multi-functional software designed to streamline external business projects, enhance client communications, and improve overall workflow efficiency. Trusted by regulated industries, Moxtra offers secure and customizable workspaces to mini...Read More Moxtra

Top Key Features:
Real Time Messaging Video Conferencing Screen Sharing Task Management Document Collaboration File Sharing Annotation Tools Meeting Scheduling Activity Feeds Mobile Access

FCI CCM - an innovative Customer Communications and Experience Management software that offers unparalleled customer experiences through its SaaS offerings. Our primary goal is to enhance customer interactions, ensuring a positive and captivating exp...Read More FCI CCM

Top Key Features:
Template Management Multi Channel Delivery Personalization Document Composition Interactive Communications Batch Processing Real Time Communications Compliance Management Data Integration Content Repository

Interakt WhatsApp Business is a solution for streamlining customer interactions, boosting sales, and delivering exceptional customer support on WhatsApp. With the power of the official WhatsApp Business platform, Interakt offers a comprehensive range...Read More Interakt WhatsApp Business

Top Key Features:
Automated Notifications Bulk Messaging Contact Management Customizable Templates Message Scheduling Multi Agent Support Personalized Messaging Real Time Analytics Rich Media Support Segmentation

URVA Connect is a solution for simplifying communication across multiple platforms. Our comprehensive omnichannel platform allows you to manage conversations from popular channels like WhatsApp, FB Messenger, Instagram DM, and SMS in one convenient l...Read More URVA Connect

Top Key Features:
Omni Channel Communication Automated Workflows Personalized Messaging Real Time Analytics Customer Segmentation Template Management Integration Capabilities Data Security Compliance Management Multi Language Support

Toku - the top cloud communications provider headquartered in Singapore. Our primary focus is assisting enterprises in overcoming the complexities of digital transformation and elevating their customer experience. Our comprehensive offering comprises...Read More Toku

Top Key Features:
Multi Channel Delivery Template Management Personalization Interactive Documents Batch Processing Real Time Communications Compliance Management Document Archiving Analytics And Reporting Integration Capabilities

ChatWerk is a communication solution for businesses. Our secure and GDPR-compliant software integrates WhatsApp and other popular messengers into one, streamlined inbox. Say goodbye to juggling multiple windows and waiting for responses with ChatWerk...Read More ChatWerk

Top Key Features:
Multi Channel Messaging Unified Inbox Team Collaboration Automated Responses Customer Profiles Analytics Dashboard Customizable Templates File Sharing Mobile App CRM Integration

Sociocs is a shared inbox solution for all your business requirements. With support for various platforms such as Twilio SMS, Google Business Messages, Google Review Management, Telegram, WhatsApp Business, and Website Forms, communication management...Read More Sociocs

Top Key Features:
Multi Channel Communication Automated Responses Customer Segmentation Personalized Messaging Analytics And Reporting CRM Integration Template Management Real Time Notifications Message Scheduling Customer Feedback Collection

ImBee is a One Team Inbox solution that revolutionizes communication by integrating various Instant Messaging channels and offering access to 300+ powerful tools. Experience seamless customer interactions and boost engagement with streamlined convers...Read More ImBee

Top Key Features:
Omni Channel Messaging Unified Inbox Automated Workflows Ai Powered Chatbots Customer Segmentation Real Time Analytics Customizable Templates CRM Integration Team Collaboration Message Scheduling

DragonFlySM solution for optimizing and streamlining the tasks and duties of your field service workers. Say goodbye to manual processes and hello to a platform that revolutionizes your entire operation. Elevate your business to new levels of efficie...Read More DragonFlySM

Top Key Features:
Job Scheduling Dispatch Management Work Order Management Mobile Access Customer Management Inventory Management Billing & Invoicing Time Tracking Gps Tracking Reporting & Analytics

Userlike - an advanced customer communication software available as a convenient Software-as-a-Service. Engage in real-time messaging with your website visitors and connect with them on popular messaging platforms like WhatsApp. Elevate your customer...Read More Userlike

Top Key Features:
Chat Widget Customization Mobile Chat Support Proactive Chat Canned Responses File Transfer Chat Transcripts Chat Routing Operator Groups Visitor Information Chat Analytics

Blinger.io is a tool for customer support and sales. Seamlessly integrate popular messaging platforms, email and live chat to enhance your customers experience. Our platform allows you to categorize operators based on keywords and set up autoresponde...Read More Blinger.io

Top Key Features:
Omnichannel Messaging Chatbot Integration Automated Responses Customer Segmentation Analytics And Reporting CRM Integration Customizable Templates Multi Language Support Ticket Management Real Time Notifications

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex...Read More Help Scout

Top Key Features:
Shared Inbox Customer Management Knowledge Base Live Chat Reporting Workflows Collision Detection Saved Replies Custom Fields Docs Site

BombBomb is a video messaging software that transforms communication with personalized video emails. With seamless integration, effortless recording, and real-time tracking, BombBomb elevates your interactions and fosters meaningful connections. Revo...Read More BombBomb

Top Key Features:
Video Email Video Recording Video Editing Screen Recording Email Tracking Real Time Notifications Contact Management Email Templates Custom Branding Integrations

LiveVox is a contact center software that utilizes AI to enhance customer interactions across various communication channels. It offers a seamless omnichannel experience with the integration of voice, email, chat, and messaging. Our platform is power...Read More LiveVox

Top Key Features:
Omnichannel Engagement Predictive Dialer Interactive Voice Response (ivr) Call Recording Quality Management Speech Analytics Workforce Management CRM Integration Real Time Reporting Campaign Management

ActiveDocs Opus, a software solution designed for large businesses. With its dynamic capabilities, ActiveDocs Opus produces precise and customized documents seamlessly. Its modular design gives users the flexibility to create documents tailored to th...Read More ActiveDocs Opus

Top Key Features:
Template Design Data Integration Conditional Logic Workflow Automation Collaboration Tools Version Control Document Preview Multi Language Support Digital Signatures Compliance Management

Nexmo is a call tracking software that enhances employee productivity. This innovative tool allows you to track SMS and voice conversations, monitor web browsing, and restrict access to certain sites. With its advanced features, Nexmo empowers you to...Read More Nexmo

Top Key Features:
Call Recording Call Analytics Dynamic Number Insertion Call Routing Real Time Reporting Ivr (interactive Voice Response) Call Whisper Call Tagging Customizable Call Flows Geographic Call Tracking

Clickatell - the premier bulk SMS solution for improving service delivery and keeping customers informed about updates. With Clickatell, you can effortlessly send personalized bulk SMS to over 220 territories at once. Stay connected with your clients...Read More Clickatell

Top Key Features:
Global Reach Two Way Messaging Message Personalization Delivery Reports Api Integration High Throughput Scalability Secure Messaging Campaign Management Scheduling

Podium Feedback, the top choice for customer feedback software. Utilizing SMS messages, Podium Feedback captures real-time feedback from customers. The user-friendly interface makes it easy for customers to respond, increasing response rates compared...Read More Podium Feedback

Top Key Features:
Automated Feedback Requests Customizable Surveys Real Time Notifications Multi Channel Feedback Collection Sentiment Analysis Nps (net Promoter Score) Tracking Customer Segmentation Response Analytics Integration With CRM Mobile App

Ecrion, now part of MHC, offers a complete suite of solutions for managing customer communications, automating documents, and enhancing customer experience. Their all-in-one platform streamlines processes, improves customer engagement, and maximizes...Read More Ecrion

Top Key Features:
Document Generation Template Management Data Integration Multi Channel Delivery Interactive Documents Batch Processing Real Time Document Creation Document Storage Version Control Collaboration Tools

Napersoft CCM is a customer communication management solution that streamlines document creation, optimizes workflow processes, and enables personalized customer interactions. Say farewell to tedious manual tasks and hello to effortless communication...Read More Napersoft CCM

Top Key Features:
Document Creation Template Management Workflow Automation Multi Channel Delivery Version Control Compliance Management Integration Capabilities User Access Control Audit Trail Collaboration Tools
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