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LabiDesk

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What is LabiDesk?

LabiDesk solution for improving customer support. Our all-in-one Helpcenter offers various support channels such as Knowledge Base, Shared Email Inbox, Ticketing System, HelpWidget, and Chat, to streamline your support process. With LabiDesk, handling incoming requests, onboarding new customers, and maintaining efficient communication has never been easier. Enhance your customer support and simplify your workload with LabiDesk.

Key Features of LabiDesk

  • Ticket Management
  • Live Chat
  • Knowledge Base
  • Email Integration
  • Automation Rules
  • Customizable Templates
  • Multi Channel Support
  • Customer Portal
  • Reporting And Analytics
  • Sla Management
  • Collaboration Tools
  • Canned Responses
  • Mobile App
  • Third Party Integrations
  • Custom Fields
  • User Roles And Permissions
  • Feedback And Surveys
  • Escalation Management
  • Asset Management
  • Self Service Portal
  • Show More

LabiDesk Resources

LabiDesk Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
LabiDesk
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Live Support,Training,Tickets
Languages Available icon
Languages Available
English,French,German,Portuguese,Spanish

LabiDesk Description

LabiDesk is a Helpcenter solution designed to streamline your customer support processes. Our all-in-one software provides a variety of support channels, including a customizable HelpCenter with articles and FAQs for self-service, an automated HelpWidget to decrease incoming requests, and a shared email inbox/ticketing system for prompt issue resolution. With features such as canned responses and macros for agents, as well as SLA, department, and agent role management, LabiDesk enables efficient routing and ensures outstanding customer onboarding and support experiences. Elevate your customer support game with LabiDesk.

LabiDesk FAQ's

The top 5 features of LabiDesk include:

  • Ticket Management
  • Live Chat
  • Knowledge Base
  • Email Integration
  • Automation Rules

LabiDesk supports a variety of platforms including: Email, Live Support, Training, Tickets.

LabiDesk serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of LabiDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

LabiDesk is available in multiple languages, including English, French, German, Portuguese, Spanish and more.

Alternatives of LabiDesk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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