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List of 20 Best Customer Success Software

Showing 1 - 20 of 37 products

Tribe the social networking solution that seamlessly integrates with your website and other popular tools such as Slack, Telegram, and Zapier. Empower your community with virtual currency features and provide them with a dynamic cloud-based environme...Read More Tribe

Top Key Features:
Customizable Community Activity Feed Member Profiles Discussion Forums Private Messaging Event Management Content Moderation Analytics And Reporting Gamification Integrations

Partenero, a game-changing Customer Success Management tool that puts a premium on minimizing churn, leveraging upsell potential, and boosting overall customer satisfaction. Our cutting-edge solution caters to businesses looking to retain clients and...Read More Partenero

Top Key Features:
Customer Health Scoring Churn Prediction Customer Segmentation Onboarding Management Customer Feedback Collection Task Management Playbooks Customer Journey Mapping Nps Tracking Customer Communication

Valuecase - a dynamic digital tool designed for B2B sales teams to enhance their customer-centric sales approaches. Our user-friendly platform offers fully customizable options and a variety of standard add-ons to assist businesses in streamlining an...Read More Valuecase

Top Key Features:
Content Management Sales Playbooks Training And Coaching Analytics And Reporting CRM Integration Document Management Email Tracking Lead Scoring Mobile Access Presentation Tools

UserIQ is a customer success solution designed to help you effectively manage and improve your customers experience. Our platform allows you to create personalized onboarding plans tailored to each customer, fostering engagement and gathering feedbac...Read More UserIQ

Top Key Features:
Customer Health Scoring User Segmentation Product Usage Analytics Customer Journey Mapping Nps Surveys In App Messaging Onboarding Management Churn Prediction Customer Feedback Collection Task Management

ClientSuccess is a leading customer success platform that empowers teams to effectively retain and support their current clients. With its robust capabilities, it enables you to deliver exceptional value and foster strong relationships with your cust...Read More ClientSuccess

Top Key Features:
Customer Health Scoring Renewal Management Customer Segmentation Task Management Customer Journey Mapping Nps Surveys Churn Analysis Customer Feedback Usage Tracking Onboarding Management

CustomerGauge solution for tracking customer interactions and collecting valuable feedback. Our user-friendly platform boasts an extensive range of features, such as a customizable survey builder, multi-channel feedback options, advanced analytics, r...Read More CustomerGauge

Top Key Features:
Net Promoter Score (nps) Surveys Customer Feedback Management Closed Loop Feedback Customer Journey Mapping Churn Prediction Customer Health Scoring Account Management Revenue Tracking Customer Segmentation Text Analytics

Evergages customer success software empowers your business to elevate customer satisfaction and retention. By monitoring user actions and facilitating direct interactions, our platform simplifies the process of engaging with customers. Through valuab...Read More Evergage Customer Success

Top Key Features:
Real Time Personalization Behavioral Tracking Segmentation A/b Testing Customer Journey Mapping Predictive Analytics Email Personalization In App Messaging Push Notifications Recommendation Engine

Natero simplifies customer management with its intuitive software. Easily handle emails, chats, meetings, and billing tasks all in one place. Gain valuable insights to retain current customers and attract new ones by streamlining your customer manage...Read More Natero

Top Key Features:
Customer Health Scoring Churn Prediction Customer Segmentation Task Management Playbooks Customer Journey Mapping Usage Tracking Nps Surveys Customer Feedback Account Management

StepFunction.ai is a leading SaaS platform for driving revenue growth. Trusted by top players in the industry, our solution uses advanced data insights to accurately predict and target customer intent in real-time, optimizing subscription revenues fo...Read More StepFunction.ai

Top Key Features:
Customer Onboarding Account Health Monitoring Churn Prediction Customer Segmentation Usage Analytics Customer Feedback Collection Nps Tracking Renewal Management Upsell And Cross Sell Opportunities Customer Journey Mapping

Planhat is a customer platform that revolutionizes businesses by seamlessly integrating sales, service, and success teams. With its user-friendly interface and advanced data capabilities, Planhat empowers businesses to enhance customer interactions a...Read More Planhat

Top Key Features:
Customer Segmentation Churn Prediction Revenue Analytics Customer Health Scoring Nps Tracking Customer Journey Mapping Account Management Renewal Management Upsell And Cross Sell Tracking Customer Feedback Collection

CustomerSuccessBox is a B2B SaaS solution for guaranteeing the success of your customers. From acquisition to onboarding and retention, our platform offers comprehensive features to track product adoption, customer health, and usage analysis. Leverag...Read More CustomerSuccessBox

Top Key Features:
Customer Health Scoring Automated Playbooks Customer Segmentation Task Management Churn Prediction Customer Journey Mapping Nps Surveys Customer Feedback Account Management Renewal Management

Pega Customer Engagement is a customer engagement tool that harnesses customer feedback analytics to assist businesses in exceeding customer expectations. With Pega, effortlessly engage with customers in real-time, across all channels. This robust so...Read More Pega Customer Engagement

Top Key Features:
Ai Powered Decisioning Real Time Interaction Management Omnichannel Engagement Customer Journey Orchestration Personalized Customer Experiences Next Best Action Recommendations Case Management Robotic Process Automation (rpa) Dynamic Case Management Predictive Analytics

Crisp - the go-to customer support platform for startups and SMBs. Seamlessly manage Sales, Marketing, and Support all in one place with our advanced dashboard. Connect with customers through multiple channels and gain valuable insights to enhance cu...Read More Crisp

Top Key Features:
Real Time Chat Multi Channel Inbox Automated Responses Knowledge Base Visitor Tracking Customizable Chat Widget Chatbot Integration Team Collaboration Canned Responses File Sharing

ChurnZero is a customer success software, provides a comprehensive suite of features to boost your business. With timely notifications, custom audience segmentation, and enhanced communication, ChurnZero empowers you to achieve success. Optimize your...Read More ChurnZero

Top Key Features:
Customer Segmentation Health Scores Automated Playbooks Customer Journeys Task Management Nps Surveys In App Messaging Email Campaigns Churn Prediction Customer Feedback

Transform your customer interactions with Chili Piper. As a customer success solution, it offers a variety of communication channels, such as phone calls and video conferencing, for seamless connectedness. Boost collaboration among departments with i...Read More Chili Piper

Top Key Features:
Automated Scheduling Calendar Integration Round Robin Routing Customizable Booking Pages Meeting Reminders Time Zone Detection CRM Integration Lead Distribution Instant Booker Advanced Analytics

UserGuiding is yet simple tool that enables product managers to easily create and manage product tours without any technical skills. With its advanced analytics, audience segmentation, and team collaboration features, UserGuiding is essential for dri...Read More UserGuiding

Top Key Features:
Onboarding Checklists Interactive Guides Tooltips Resource Centers Nps Surveys User Segmentation Analytics And Reporting Custom Branding In App Messages User Feedback Collection

Wolken Care is a AI and Cloud-powered SaaS platform designed to revolutionize customer support. Our cutting-edge features, including Automation, Machine Learning, and Integrations, empower businesses to elevate their customer service while reducing s...Read More Wolken Care

Top Key Features:
Ticket Management Self Service Portal Knowledge Base Automated Workflows Sla Management Multi Channel Support Customizable Dashboards Reporting And Analytics Email Integration Live Chat Support

Accord - the leading customer collaboration platform designed for sales leaders with ambitious goals. With Accord, you can easily increase revenue targets and streamline your processes. Engage with buyers and sellers in dedicated workspaces, track pr...Read More Accord

Top Key Features:
Customer Onboarding Account Management Health Scoring Renewal Management Churn Prediction Customer Segmentation Task Management Playbooks Customer Feedback Nps Surveys

Emojot CSM is a platform designed to improve customer interactions and foster stronger relationships. Our powerful solution offers interactive engagement and in-depth data analysis to effectively manage the entire customer journey, providing valuable...Read More Emojot CSM

Top Key Features:
Real Time Feedback Sentiment Analysis Customer Journey Mapping Customizable Surveys Multi Channel Feedback Collection Automated Alerts Advanced Analytics Integration Capabilities Role Based Access Control Mobile App Support

the inCust Customer Feedback platform - the cloud-based solution for brick-and-mortar businesses. Easily collect and respond to customer feedback to improve satisfaction and strengthen relationships. With inCust, you can gather real-time feedback and...Read More inCust Customer Feedback

Top Key Features:
Real Time Feedback Collection Customizable Surveys Multi Channel Feedback Automated Feedback Requests Net Promoter Score (nps) Customer Satisfaction Score (csat) Text Analytics Sentiment Analysis Feedback Widgets Mobile App Integration
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