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List of 20 Best Customer Experience Management Software

Showing 1 - 20 of 156 products

ChurnZero is a customer success software, provides a comprehensive suite of features to boost your business. With timely notifications, custom audience segmentation, and enhanced communication, ChurnZero empowers you to achieve success. Optimize your...Read More ChurnZero

Top Key Features:
Customer Segmentation Health Scores Automated Playbooks Customer Journeys Task Management Nps Surveys In App Messaging Email Campaigns Churn Prediction Customer Feedback

ROI4CIO solution for IT vendors looking to enhance their pricing, configuration, and ROI calculations. By automating pricing and ROI evaluations, ROI4CIO simplifies the process of connecting with prospective clients and closing deals quickly. This co...Read More ROI4CIO

Top Key Features:
Lead Management Opportunity Tracking Sales Forecasting Contact Management Email Integration Task Management Pipeline Management Sales Analytics Document Management Mobile Access

Seekify is a Customer Experience Automation platform that enables businesses to effortlessly guide their customers towards satisfaction. With our advanced tools, support teams can become a driving force for increased customer loyalty and exceed expec...Read More Seekify

Top Key Features:
Customer Feedback Collection Sentiment Analysis Real Time Analytics Customizable Dashboards Multi Channel Support Automated Surveys Nps Tracking Customer Journey Mapping Ai Driven Insights Actionable Reports

Incentiwised, the AI-powered loyalty marketing platform tailored for diverse industries such as Retail, Hospitality, Automotive, and Healthcare. By monitoring and evaluating customer interactions, Incentiwised guarantees sustained engagement with you...Read More Incentiwised

Top Key Features:
Customizable Rewards Point Based System Tiered Membership Levels Referral Program Gamification Customer Segmentation Real Time Analytics Multi Channel Support Mobile App Integration Email Marketing Integration

Orchestra Qmatic is a customer journey management software designed to enhance business operations, reduce waiting times, and enhance customer and employee satisfaction. This feature-packed platform includes virtual queueing, appointment scheduling,...Read More Orchestra Qmatic

Top Key Features:
Queue Management Appointment Scheduling Customer Journey Analytics Mobile Ticketing Digital Signage Customer Feedback Real Time Monitoring Reporting And Analytics Integration Capabilities Self Service Kiosks

Trustpilot: The premier review platform available at no cost to businesses of all sizes. Our platform strives to bridge the gap between businesses and customers, constantly improving their interactions. Through our robust tools, Trustpilot enables bu...Read More Trustpilot

Top Key Features:
Review Invitations Automated Feedback Requests Customizable Review Forms Multi Language Support Review Analytics Seo Integration Social Media Sharing Review Widgets Email Notifications Customer Insights

is a AI chatbot solution for your customer support requirements. Our state-of-the-art technology empowers you to build personalized GPT chatbots using your own data. With our platform, you can effortlessly offer round-the-clock instant support and p...Read More aichatbot

Top Key Features:
Natural Language Processing Machine Learning Integration Multi Language Support Contextual Understanding Sentiment Analysis Voice Recognition Text To Speech Speech To Text Customizable Responses Api Integration

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

ReviewSpreader - an affordable and user-friendly customer feedback software that offers valuable insights on your services. Streamline the process by designing personalized feedback forms and surveys to gather valuable input from your customers. Stay...Read More ReviewSpreader

Top Key Features:
Automated Review Requests Multi Channel Feedback Collection Customizable Templates Real Time Notifications Sentiment Analysis Review Aggregation Response Management Analytics And Reporting Third Party Integrations Mobile App

Greenwich AIM is a software platform that helps simplify and optimize operations for businesses. By automating routine tasks and providing real-time analytics, this solution enables companies to focus on key initiatives, leading to increased producti...Read More Greenwich AIM

Top Key Features:
Real Time Analytics Customer Feedback Management Multi Channel Support Automated Surveys Sentiment Analysis Customer Journey Mapping Personalized Customer Interactions Case Management Knowledge Base Live Chat Integration

Falcon, software platform that seamlessly integrates into your business to provide exceptional security and real-time analytics. Its advanced design offers user-friendly interfaces and customizable features, allowing for effortless data-driven decisi...Read More Falcon

Top Key Features:
Customer Feedback Management Survey Management Sentiment Analysis Multi Channel Feedback Collection Real Time Analytics Customer Journey Mapping Text Analytics Voice Of The Customer Net Promoter Score (nps) Customer Satisfaction Score (csat)

Mopinion is a feedback platform that enables businesses to enhance their digital experiences. By gathering valuable insights from interactions on websites, apps, and emails, Mopinion helps drive customer satisfaction and engagement. With its intuitiv...Read More Mopinion

Top Key Features:
Feedback Form Builder Real Time Feedback Customizable Dashboards Sentiment Analysis Text Analytics Email Alerts Mobile App Feedback Website Feedback In App Feedback Survey Templates

Gridle is a client management solution for Agencies and Freelancers. Simplify your lead and customer management process with centralized platform. Easily create, send, and track proposals and invoices. Streamline your business operations and increase...Read More Gridle

Top Key Features:
Contact Management Sales Pipeline Task Management Email Integration Reporting And Analytics Customizable Dashboards Lead Management Mobile Access Calendar Integration Document Management

Verified Credible is dependable software that has a strong reputation for its credibility across various industries. It boasts advanced data verification capabilities that inspire trust and confidence in users, making it an essential tool for both co...Read More Verified Credible

Top Key Features:
Customer Feedback Collection Survey Management Real Time Analytics Sentiment Analysis Multi Channel Feedback Customizable Surveys Automated Alerts Response Management Customer Segmentation Dashboard And Reporting

CViewSurvey – is the survey solution that offers both online and offline capabilities. With this dynamic SaaS-based application, available on Android, IOS, and web platforms, creating surveys on the go has never been easier. Ditch the old-fash...Read More CViewSurvey

Top Key Features:
Customizable Surveys Real Time Analytics Multi Channel Distribution Survey Templates Question Branching Response Quotas Anonymous Responses Mobile Compatibility Data Export Survey Logic

SendUsReviews is customer satisfaction management software tailored for small and medium-sized businesses. Our user-friendly platform is focused on improving customer satisfaction and enhancing your Google review presence through SMS surveys after ap...Read More SendUsReviews

Top Key Features:
Review Monitoring Automated Review Requests Multi Channel Feedback Sentiment Analysis Customizable Templates Review Response Management Analytics And Reporting Social Media Integration Competitor Analysis Customer Surveys

A software, Customer Voice HUB - the most advanced solution for collecting and analyzing customer feedback. Elevate your customer satisfaction and drive business growth with our user-friendly platform. Effortlessly merge data and gain timely insights...Read More Voice of the Customer HUB

Top Key Features:
Real Time Feedback Collection Sentiment Analysis Multi Channel Integration Customizable Surveys Text Analytics Dashboard And Reporting Customer Journey Mapping Action Management Closed Loop Feedback Net Promoter Score (nps)

Client Heartbeat is a tool for enhancing customer satisfaction. With cutting-edge feedback analytics, automated surveys, and real-time reporting, businesses can effortlessly track trends, improve services, and foster stronger connections with clients...Read More Client Heartbeat

Top Key Features:
Automated Surveys Customizable Templates Real Time Feedback Nps Tracking Customer Segmentation Performance Analytics Benchmarking Integration With CRM Email Notifications Survey Scheduling

CloudCherry - the advanced Real-Time, Omni-Channel platform designed to elevate customer satisfaction. With powerful analytics, feedback management, and sentiment mapping tools, CloudCherry allows brands to track and enhance the customer experience...Read More CloudCherry

Top Key Features:
Real Time Feedback Collection Multi Channel Feedback Customizable Surveys Sentiment Analysis Text Analytics Net Promoter Score (nps) Customer Effort Score (ces) Customer Satisfaction Score (csat) Dashboard And Reporting Actionable Insights

InCust provides a comprehensive suite of tools to improve customer interactions for businesses in various industries, including B2B, B2C, B2B2C, B2G, and B2E. Our efficient solutions are tailored to suit the needs of large-scale enterprises, regardle...Read More inCust

Top Key Features:
Customer Segmentation Loyalty Points Rewards Management Referral Program Gift Cards Promotions And Discounts Customer Feedback Analytics And Reporting Mobile App Email Marketing
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