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List of Best Customer Experience Management Software

Showing 1 - 20 of 15 products

Kapture CX is aomnichannel platform powered by Gen AI that revolutionizes customer experience management. With its cutting-edge features of hyperpersonalization and verticalization, Kapture CX caters to evolving customer needs and transforms good exp...Read More Kapture CX

Top Key Features:
Ticket Management Omnichannel Support Automated Workflows Knowledge Base Customer Self Service Portal Live Chat Email Integration Social Media Integration Mobile App Analytics And Reporting

Zonka Feedback - the innovative feedback and survey solution that streamlines the process of gathering customer insights through various devices such as tablets, iPads, smartphones, kiosks, and web. With its offline functionality, Zonka Feedback allo...Read More Zonka Feedback

Top Key Features:
Survey Builder Multi Channel Feedback Real Time Alerts Customizable Templates Nps Surveys Csat Surveys Ces Surveys Offline Surveys Kiosk Surveys Email Surveys

TeamSupport is an advanced cloud-based help desk software that empowers B2B companies to put their customers first. This efficient solution fosters teamwork and eliminates internal obstacles, simplifying customer service management. With TeamSupport,...Read More TeamSupport

Top Key Features:
Ticket Management Customer Management Knowledge Base Self Service Portal Reporting And Analytics Sla Management Collaboration Tools Customizable Workflows Email Integration Live Chat

CloudCherry - the advanced Real-Time, Omni-Channel platform designed to elevate customer satisfaction. With powerful analytics, feedback management, and sentiment mapping tools, CloudCherry allows brands to track and enhance the customer experience...Read More CloudCherry

Top Key Features:
Real Time Feedback Collection Multi Channel Feedback Customizable Surveys Sentiment Analysis Text Analytics Net Promoter Score (nps) Customer Effort Score (ces) Customer Satisfaction Score (csat) Dashboard And Reporting Actionable Insights

EspoCRM is a flexible and easy-to-use open source platform that simplifies relationship management for businesses. Its intuitive interface allows for effortless tracking and evaluation of all connections, including individuals, companies, projects, a...Read More EspoCRM

Top Key Features:
Sales Automation Lead Management Contact Management Opportunity Management Account Management Email Integration Calendar And Task Management Workflow Automation Reporting And Analytics Customizable Dashboards

SuiteCRM is a widely renowned Open Source CRM platform that has been downloaded over 1 million times and has a user base of 4.5 million around the globe. It equips businesses with the tools to boost sales, streamline customer service, and optimize op...Read More SuiteCRM

Top Key Features:
Lead Management Opportunity Management Contact Management Account Management Sales Forecasting Pipeline Management Activity Management Email Integration Calendar Integration Task Management

OroCRM is a open-source platform tailored to meet your unique business requirements. With its intuitive interface and built-in marketing tools, this CRM solution is specifically designed for e-commerce operations. Simplify your customer management pr...Read More OroCRM

Top Key Features:
Lead Management Opportunity Management Contact Management Account Management Sales Forecasting Pipeline Management Activity Management Email Integration Task Management Reporting And Analytics

Fat Free CRM: customer relationship management software built with Ruby on Rails. Our mission is to fuel CRM progress by providing a seamless code platform that can be easily tailored by developers. With our open source solution, companies can elevat...Read More Fat Free CRM

Top Key Features:
Lead Management Contact Management Opportunity Tracking Sales Forecasting Pipeline Management Task Management Email Integration Calendar Integration Customizable Dashboards Reporting And Analytics

Happiest Minds is a customer experience management solution that utilizes advanced analytics to enhance your customer service. Our software empowers businesses to provide exceptional omnichannel experiences and cater to every customers needs at every...Read More Happiest Minds

Top Key Features:
Omni Channel Engagement Customer Journey Mapping Personalization Sentiment Analysis Real Time Analytics Customer Feedback Management Ai Driven Insights Chatbots And Virtual Assistants Social Media Integration CRM Integration

SurveySparrow - platform that converts boring surveys into interactive conversations. Its innovative chat-like approach enables users to effortlessly create and distribute engaging surveys, capturing valuable feedback and insights from their audience...Read More SurveySparrow

Top Key Features:
Nps Survey Creation Customizable Templates Automated Workflows Real Time Feedback Multi Channel Distribution Survey Logic White Labeling Survey Scheduling Advanced Reporting Sentiment Analysis

RevueNow solution for driving organizational success by anticipating and satisfying customer needs. This software implements Operational Customer Experience Management (OCXM), a proven method to drive tangible results. Hundreds of renowned brands hav...Read More RevueNow

Top Key Features:
Real Time Feedback Collection Sentiment Analysis Customer Journey Mapping Multi Channel Feedback Survey Customization Net Promoter Score (nps) Customer Satisfaction Score (csat) Text Analytics Voice Of The Customer (voc) Dashboard And Reporting

Hiver is an innovative email collaboration platform that will transform your teams efficiency. With seamless integration with Gmail, Hiver allows you to delegate emails, streamline workflows, and respond quickly. Say goodbye to messy shared inboxes a...Read More Hiver

Top Key Features:
Email Management Shared Inboxes Collision Detection Email Tags Email Notes Automations Analytics And Reporting Sla Management Customer Satisfaction Surveys Task Management

ClickSoftware is customer experience management platform that transforms the way businesses communicate with their clients. With a focus on delivering exceptional services tailored to individual customer requirements, our platform offers bi-direction...Read More ClickSoftware

Top Key Features:
Appointment Booking Real Time Scheduling Field Service Management Mobile Workforce Management Customer Self Service Predictive Maintenance Resource Optimization Service Level Agreement Management Route Optimization Work Order Management

FOS 365 is a Food Ordering solution designed by CETAS. Our customizable software allows restaurants and Catering services to create their own branded online platform, boosting web visibility and customer engagement. With FOS 365, businesses can incre...Read More FoS365 - Food Ordering Apps

Top Key Features:
User Registration Restaurant Listings Menu Management Order Management Real Time Order Tracking Payment Gateway Integration Discount And Offers Push Notifications Customer Reviews And Ratings Loyalty Programs

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback
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