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List of 20 Best Customer Experience Management Software

Showing 1 - 20 of 86 products

ChurnZero is a customer success software, provides a comprehensive suite of features to boost your business. With timely notifications, custom audience segmentation, and enhanced communication, ChurnZero empowers you to achieve success. Optimize your...Read More ChurnZero

Top Key Features:
Customer Segmentation Health Scores Automated Playbooks Customer Journeys Task Management Nps Surveys In App Messaging Email Campaigns Churn Prediction Customer Feedback

ROI4CIO solution for IT vendors looking to enhance their pricing, configuration, and ROI calculations. By automating pricing and ROI evaluations, ROI4CIO simplifies the process of connecting with prospective clients and closing deals quickly. This co...Read More ROI4CIO

Top Key Features:
Lead Management Opportunity Tracking Sales Forecasting Contact Management Email Integration Task Management Pipeline Management Sales Analytics Document Management Mobile Access

Seekify is a Customer Experience Automation platform that enables businesses to effortlessly guide their customers towards satisfaction. With our advanced tools, support teams can become a driving force for increased customer loyalty and exceed expec...Read More Seekify

Top Key Features:
Customer Feedback Collection Sentiment Analysis Real Time Analytics Customizable Dashboards Multi Channel Support Automated Surveys Nps Tracking Customer Journey Mapping Ai Driven Insights Actionable Reports

Incentiwised, the AI-powered loyalty marketing platform tailored for diverse industries such as Retail, Hospitality, Automotive, and Healthcare. By monitoring and evaluating customer interactions, Incentiwised guarantees sustained engagement with you...Read More Incentiwised

Top Key Features:
Customizable Rewards Point Based System Tiered Membership Levels Referral Program Gamification Customer Segmentation Real Time Analytics Multi Channel Support Mobile App Integration Email Marketing Integration

Woopra is a customer journey analytics tool for businesses. Easily track and analyze customer behavior, trends, retention strategies, and segmentations. Optimize your marketing and sales efforts with advanced features that provide comprehensive insig...Read More Woopra

Top Key Features:
Real Time Analytics Customer Journeys Segmentation User Profiles Event Tracking Custom Dashboards Funnel Reports Retention Reports Behavioral Triggers Integrations

Trustpilot: The premier review platform available at no cost to businesses of all sizes. Our platform strives to bridge the gap between businesses and customers, constantly improving their interactions. Through our robust tools, Trustpilot enables bu...Read More Trustpilot

Top Key Features:
Review Invitations Automated Feedback Requests Customizable Review Forms Multi Language Support Review Analytics Seo Integration Social Media Sharing Review Widgets Email Notifications Customer Insights

SmartAction, an advanced customer feedback software designed to streamline your review requests, effectively manage negative feedback, and enhance marketing efforts. Maximize revenue and improve customer satisfaction with its robust features, allowin...Read More SmartAction

Top Key Features:
Automated Customer Service Natural Language Processing Omnichannel Support Ai Powered Virtual Agents Speech Recognition Text To Speech Sentiment Analysis Call Routing Customer Self Service Analytics And Reporting

ProProfs Help Desk is a ticketing solution designed for efficient customer support. With a shared inbox, email-style interface, pre-made responses, team email collaboration, prioritization tools, issue tracking, and detailed reporting, ProProfs Help...Read More ProProfs Help Desk

Top Key Features:
Ticket Management Email Integration Knowledge Base Live Chat Automation Reporting & Analytics Sla Management Customizable Workflows Multi Channel Support Customer Feedback

ReviewSpreader - an affordable and user-friendly customer feedback software that offers valuable insights on your services. Streamline the process by designing personalized feedback forms and surveys to gather valuable input from your customers. Stay...Read More ReviewSpreader

Top Key Features:
Automated Review Requests Multi Channel Feedback Collection Customizable Templates Real Time Notifications Sentiment Analysis Review Aggregation Response Management Analytics And Reporting Third Party Integrations Mobile App

IBM Tealeaf is the leading AI-powered customer review software designed to create an omnichannel customer feedback program. With its real-time reporting capabilities, Tealeaf keeps you informed and helps detect fraudulent activities at an early stage...Read More IBM Tealeaf

Top Key Features:
Session Replay Heatmaps Form Analytics Struggle Detection Mobile Analytics Real Time Alerting Advanced Segmentation Journey Analysis Anomaly Detection Custom Dashboards

Knexus is an advanced customer feedback software designed to gather valuable insights and enhance services. Easily collect targeted feedback from customers based on their specific locations using our extensive features. With our customer review softw...Read More Knexus

Top Key Features:
Personalization Engine Content Recommendation Customer Segmentation Real Time Analytics A/b Testing Omnichannel Support Behavioral Targeting Customer Journey Mapping Dynamic Content Delivery Ai Driven Insights

UVdesk is customizable helpdesk ticket system that is perfect for merchants and developers seeking a reliable customer support solution. With its open source platform and extensive range of pre-developed features, UVdesk caters to the specific needs...Read More UVdesk

Top Key Features:
Ticket Management Email Piping Knowledge Base Custom Workflows Agent Collision Detection Task Management Customer Management Automated Responses Custom Fields Reporting And Analytics

Gridle is a client management solution for Agencies and Freelancers. Simplify your lead and customer management process with centralized platform. Easily create, send, and track proposals and invoices. Streamline your business operations and increase...Read More Gridle

Top Key Features:
Contact Management Sales Pipeline Task Management Email Integration Reporting And Analytics Customizable Dashboards Lead Management Mobile Access Calendar Integration Document Management

Pointel Survey360 is a Contact Center Survey Solution designed to boost your customer feedback process. With its user-friendly interface, businesses can easily create and manage surveys, leading to a closed-loop approach for customer feedback. Gain v...Read More Pointel Survey360

Top Key Features:
Customizable Surveys Multi Channel Distribution Real Time Analytics Survey Templates Question Branching Response Quotas Anonymous Surveys Mobile Optimization Multilingual Support Survey Logic

CViewSurvey – is the survey solution that offers both online and offline capabilities. With this dynamic SaaS-based application, available on Android, IOS, and web platforms, creating surveys on the go has never been easier. Ditch the old-fash...Read More CViewSurvey

Top Key Features:
Customizable Surveys Real Time Analytics Multi Channel Distribution Survey Templates Question Branching Response Quotas Anonymous Responses Mobile Compatibility Data Export Survey Logic

SendUsReviews is customer satisfaction management software tailored for small and medium-sized businesses. Our user-friendly platform is focused on improving customer satisfaction and enhancing your Google review presence through SMS surveys after ap...Read More SendUsReviews

Top Key Features:
Review Monitoring Automated Review Requests Multi Channel Feedback Sentiment Analysis Customizable Templates Review Response Management Analytics And Reporting Social Media Integration Competitor Analysis Customer Surveys

FCI CCM - an innovative Customer Communications and Experience Management software that offers unparalleled customer experiences through its SaaS offerings. Our primary goal is to enhance customer interactions, ensuring a positive and captivating exp...Read More FCI CCM

Top Key Features:
Template Management Multi Channel Delivery Personalization Document Composition Interactive Communications Batch Processing Real Time Communications Compliance Management Data Integration Content Repository

EspoCRM is a flexible and easy-to-use open source platform that simplifies relationship management for businesses. Its intuitive interface allows for effortless tracking and evaluation of all connections, including individuals, companies, projects, a...Read More EspoCRM

Top Key Features:
Sales Automation Lead Management Contact Management Opportunity Management Account Management Email Integration Calendar And Task Management Workflow Automation Reporting And Analytics Customizable Dashboards

CloudCherry - the advanced Real-Time, Omni-Channel platform designed to elevate customer satisfaction. With powerful analytics, feedback management, and sentiment mapping tools, CloudCherry allows brands to track and enhance the customer experience...Read More CloudCherry

Top Key Features:
Real Time Feedback Collection Multi Channel Feedback Customizable Surveys Sentiment Analysis Text Analytics Net Promoter Score (nps) Customer Effort Score (ces) Customer Satisfaction Score (csat) Dashboard And Reporting Actionable Insights

InCust provides a comprehensive suite of tools to improve customer interactions for businesses in various industries, including B2B, B2C, B2B2C, B2G, and B2E. Our efficient solutions are tailored to suit the needs of large-scale enterprises, regardle...Read More inCust

Top Key Features:
Customer Segmentation Loyalty Points Rewards Management Referral Program Gift Cards Promotions And Discounts Customer Feedback Analytics And Reporting Mobile App Email Marketing
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