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Pega Customer Engagement

Pega Customer Engagement

Sold by : Pegasystems Inc

What is Pega Customer Engagement?

Pega Customer Engagement is a customer engagement tool that harnesses customer feedback analytics to assist businesses in exceeding customer expectations. With Pega, effortlessly engage with customers in real-time, across all channels. This robust solution enables businesses to implement successful customer engagement tactics, resulting in improved relationships and outcomes.

Pega Customer Engagement Resources

Pega Customer Engagement Pricing

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Key Features of Pega Customer Engagement

  • Ai Powered Decisioning
  • Real Time Interaction Management
  • Omnichannel Engagement
  • Customer Journey Orchestration
  • Personalized Customer Experiences
  • Next Best Action Recommendations
  • Case Management
  • Robotic Process Automation (rpa)
  • Dynamic Case Management
  • Predictive Analytics
  • Customer Data Platform
  • 360 Degree Customer View
  • Chatbots And Virtual Assistants
  • Campaign Management
  • Customer Service Automation
  • Workflow Automation
  • Mobile Engagement
  • Social Media Integration
  • Email Marketing
  • Performance Analytics
  • Performance Management
  • Customer Feedback
  • Feedback Management
  • Analytics
  • Gamification
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Architecture
  • Workforce Intelligence

Specifications

Company Name icon
Company Name
Pegasystems Inc
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English,French,German,Italian,Japanese,Portuguese,Russian,Turkish

Pega Customer Engagement Description

Pega Customer Engagement: an innovative software packed with an array of advantages. Elevate your customer engagement by providing customized offers, promotions, and targeted messages that cater to their specific requirements and situation. Seamlessly connect with your customers through any channel of your choice. With Pega's advanced analysis of both inbound and outbound campaigns, you can ensure swift and accurate responses in real-time, utilizing effective one-on-one communication strategies. Streamline your feedback process by simplifying complexity and conserving power with a streamlined yes or no response system.

Pega Customer Engagement FAQ's

The top 5 features of Pega Customer Engagement include:

  • Ai Powered Decisioning
  • Real Time Interaction Management
  • Omnichannel Engagement
  • Customer Journey Orchestration
  • Personalized Customer Experiences

Pega Customer Engagement supports a variety of platforms including: Email.

Pega Customer Engagement serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Pega Customer Engagement are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pega Customer Engagement is available in multiple languages, including English, French, German, Italian, Japanese and more.

Alternatives of Pega Customer Engagement

Freshdesk
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Ozonetel CloudAgent
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LiveEngage
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Olark
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Connecto
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Capillary Engage +
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Ameyo Fusion CX
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247ai
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