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Ozonetel CloudAgent

Sold by : Ozonetel

What is Ozonetel CloudAgent?

Ozonetel CloudAgent - the leading cloud-based telephony solution for businesses. Streamline all your customer conversations, whether it's through voice, chat, SMS, social media or WhatsApp, from one centralized platform. Boost efficiency, simplify operations and enhance customer satisfaction with Ozonetel CloudAgent - the preferred choice for seamless conversation management.

Key Features of Ozonetel CloudAgent

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • CRM Integration
  • Omnichannel Support
  • Call Scripting
  • Voice Broadcasting
  • Click To Call
  • Call Whispering
  • Call Barging
  • Voicemail
  • Call Queuing
  • Call Transfer
  • Call Conferencing
  • Agent Performance Reports
  • Api Integration
  • Multiuser Login & Role Based Access Control
  • Lead Management
  • Contact Management
  • Ivr And Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Customisable Welcome Greeting
  • Multiple Extension
  • Multiple Accessline
  • Call Logs
  • Single Access Number
  • Dashboard
  • Caller Id
  • Call Center Management
  • Inbound Reporting
  • Outbound Reporting
  • Voice & Data Integration
  • Progressive Dialer
  • Analytical Reports
  • Outgoing Call Tracking
  • Callback Scheduling
  • Preview Dialer
  • Omni Channel
  • Webchat
  • Mobile Sms
  • Speech Analytics
  • Screen Pop Up
  • Session Summary Notes

Ozonetel CloudAgent Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Ozonetel
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Ozonetel CloudAgent Description

Ozonetel CloudAgent is a customer experience platform designed for businesses. With its omnichannel solution, our cloud telephony software optimizes communication processes and slashes call center expenses by 50%. Our comprehensive platform handles all interactions, including voice, chat, SMS, social media, and WhatsApp, in one centralized location. Driven by cutting-edge AI technology, our full-stack solution seamlessly manages over 2 billion conversations annually, earning the trust of 2,500+ enterprises. Simplify, track, and analyze customer interactions at every touchpoint of their journey with our platform, giving you a complete overview of your pipeline.

Ozonetel CloudAgent FAQ's

The top 5 features of Ozonetel CloudAgent include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

Ozonetel CloudAgent supports a variety of platforms including: Email.

Ozonetel CloudAgent serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Ozonetel CloudAgent are VoiceXchange, Ameyo Contact Center and ecosmob pbx. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ozonetel CloudAgent is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Ozonetel CloudAgent

VoiceXchange
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Ameyo Contact Center
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ecosmob pbx
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Zendesk
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VoIP
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Aavaz
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Skype
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Arth Bulk SMS Service
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