©Copyright 2026 - Top Software Advisor
Ameyo Contact Center logo

Ameyo Contact Center

Sold by : Ameyo

What is Ameyo Contact Center?

Experience enhanced first call resolution and reduced idle time with Ameyo Contact Center. Our user-friendly and cost-effective CX solutions empower agents to provide exceptional customer experiences, making us the top choice for businesses looking to streamline their contact center operations and drive success. Trust Ameyo to optimize your contact center and deliver excellent results.

Key Features of Ameyo Contact Center

  • Omnichannel Support
  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Skill Based Routing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Call Scripting
  • Quality Monitoring
  • Campaign Management
  • Voice Bot
  • Chat Bot
  • Email Management
  • Social Media Integration
  • Sms Integration
  • Ticketing System
  • Performance Reports
  • Call Back Service
  • CRM
  • Knowledge Management
  • Multiuser Login & Role Based Access Control
  • Performance Management
  • Sms
  • Appointment Management
  • Call Center
  • Quality Management
  • Mobile App
  • Lead Management
  • Contact Management
  • Ivr And Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Api Integration
  • Call Logs
  • Smart Call Tracking
  • Call Management
  • Channel Management
  • Performance Metrics
  • Application Integration
  • Applications Management
  • Collaboration Tools
  • Real Time Monitoring
  • Live Chat System
  • Archiving & Retention
  • Compliance Management
  • Collaboration
  • Real Time Reporting
  • Feedback Management
  • Surveys & Feedback
  • Budgeting & Forecasting
  • Dashboard
  • Caller Id
  • Conferencing
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Telemarketing Management
  • Voice & Data Integration
  • Voip
  • Activity Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Lead Segmentation
  • Historical Reporting
  • Analytics
  • Scheduling
  • Automatic Call Distribution
  • Computer Telephony
  • Knowledge Base
  • Blended Call Center
  • Call Logging
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Premise Based Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Audit Management
  • Call Sharing
  • Distributed Call Recording
  • Email Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Contact Database
  • Event Triggered Actions
  • Multi Campaign
  • Call Queuing
  • Analytical Reports
  • Holiday Mapping
  • Outgoing Call Tracking
  • Analytics / Roi Tracking
  • Email Notifications
  • Customer Segmentation
  • Gamification
  • Communication Management
  • Predictive Analytics
  • Call Reporting
  • Customer Engagement
  • For Call Centers
  • For Sales
  • Call Disposition And Notes
  • Call Control
  • Personalized Greetings
  • Ivr System
  • Skill Based Routing
  • Contact History
  • Built In CRM
  • Contact Tags And Custom Fields
  • Power Dialer
  • Desktop Notifications
  • Data Import And Synchronization
  • Conversion Tracking
  • Audio / Video Conferencing
  • Chat / Messaging
  • Usage Reporting
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller Id
  • Reporting
  • Dashboards & Analytics
  • Preview Dialer
  • Live Chat
  • Multi User Capable
  • Auto Dialing
  • Call List Management
  • Centralized Monitoring
  • Multi Channel Collection
  • Text Analysis
  • Reporting/analytics
  • Campaign Tracking
  • Advanced Search
  • Auto Dialer
  • Complaint Management
  • Call Hold
  • Call Barging
  • Call Conference
  • Blind Transfer
  • Multi Lingual Ivr
  • Call Cascading
  • Incoming Call Id
  • Call Hold Music
  • Country Blocking
  • Phone Support
  • Call Mute
  • Archiving
  • Omni Channel
  • Leaderboards / Activity Tracking
  • Real Time Chat
  • User Interaction Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Cross Channel Attribution
  • Interactive Voice Response
  • Queue Management
  • Alerts / Escalation
  • Lead Notifications
  • Rating
  • By Extension Reporting
  • Call Duration
  • Call Volume
  • Caller Identification
  • Text To Speech
  • Voice Mail
  • Sip Trunking
  • Unified Communications
  • Who Answered Log
  • Voice Quality Enhancement

Ameyo Contact Center Resources

Ameyo Contact Center Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Ameyo
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Bigin by Zoho CRM,LeadSquared,Microsoft Dynamics 365 Business Central,SugarCRM

Ameyo Contact Center Description

Ameyo Contact Center provides a comprehensive suite of software solutions to optimize customer interactions for leading organizations across 60+ countries. Our integrated platform eliminates the complexities of fragmented operations and workforce management for businesses of all sizes. We offer a range of award-winning products, including: Ameyo Voice for seamless call center communication, Ameyo Omni for a unified omnichannel experience, Ameyo Fusion for streamlined ticketing, Ameyo Emerge for secure cloud-based operations, Ameyo Engage for scalable international calling, and Ameyo Collect for automated debt recovery.

Ameyo Contact Center FAQ's

The top 5 features of Ameyo Contact Center include:

  • Omnichannel Support
  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Skill Based Routing

Yes, Ameyo Contact Center integrates seamlessly with:

  • Bigin by Zoho CRM
  • LeadSquared
  • Microsoft Dynamics 365 Business Central
  • SugarCRM

Ameyo Contact Center supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Ameyo Contact Center serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Ameyo Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ameyo Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Ameyo Contact Center

Arcane Lite
View Profile
Aspect Unified IP
View Profile
Optimized Collections
View Profile
Aspect Productive Workforce
View Profile
Seamless Customer Service
View Profile
Zoho Desk
View Profile
UniVersus
View Profile
Aspect
View Profile
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl