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Ameyo Fusion CX

Sold by : Ameyo

What is Ameyo Fusion CX?

Ameyo Fusion CX - the leading Helpdesk Ticketing System software that streamlines the customer experience. Its Omnichannel Support feature facilitates efficient handling of customer complaints, while advanced reporting and analytics provide valuable insights for rapid issue resolution. With Ameyo Fusion CX, businesses can ensure prompt and satisfactory resolution of customer concerns, leading to higher customer satisfaction.

Ameyo Fusion CX Resources

Ameyo Fusion CX Pricing

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Key Features of Ameyo Fusion CX

  • Omnichannel Support
  • Ticket Management
  • Automated Workflows
  • Customer Self Service
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Social Media Integration
  • Ivr System
  • Call Recording
  • Analytics And Reporting
  • Sla Management
  • Customizable Dashboards
  • Mobile App
  • Multi Language Support
  • Role Based Access Control
  • Third Party Integrations
  • Ai Powered Chatbots
  • Customer Feedback
  • Escalation Management
  • Show More

Specifications

Ameyo Fusion CX Description

Ameyo Fusion CX is a all-in-one solution for customer service. With support for various channels such as mobile, chat, social media, phone, messaging, and email, as well as emerging channels, Fusion CX offers a comprehensive platform for businesses to effectively engage with their customers. With automation rules and intelligent routing, including skill-based and persona-based routing, Fusion CX enables agents and supervisors to provide exceptional customer service. Integrated with CRM, agents have access to a 360-degree view of customer details, allowing for more efficient interactions. Say goodbye to redundant processes and hello to a seamless and streamlined customer service experience with Ameyo Fusion CX.

Ameyo Fusion CX FAQ's

The top 5 features of Ameyo Fusion CX include:

  • Omnichannel Support
  • Ticket Management
  • Automated Workflows
  • Customer Self Service
  • Knowledge Base

Yes, Ameyo Fusion CX integrates seamlessly with:

  • Bigin by Zoho CRM
  • Freshdesk
  • Freshsales
  • Kapture CX
  • LeadSquared
  • SugarCRM
  • Zoho Desk

Ameyo Fusion CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Ameyo Fusion CX serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Ameyo Fusion CX are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ameyo Fusion CX is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Ameyo Fusion CX

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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