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Help Scout

Help Scout

Sold by : Help Scout

What is Help Scout?

Say hello to Help Scout is a web-based help desk solution for exceptional customer support. With its intuitive interface, you can create multiple mailboxes and streamline collaboration across different departments or products. Say goodbye to complex procedures and hello to delighted customers with Help Scout. Simplify your support process and elevate your customer experience with Help Scout.

Help Scout Resources

Help Scout Pricing

To receive a personalized quote

Key Features of Help Scout

  • Shared Inbox
  • Customer Management
  • Knowledge Base
  • Live Chat
  • Reporting
  • Workflows
  • Collision Detection
  • Saved Replies
  • Custom Fields
  • Docs Site
  • Customer Profiles
  • Automated Workflows
  • Tagging
  • Mobile Apps
  • Api Access
  • Integrations
  • Custom Reports
  • Satisfaction Ratings
  • Beacon
  • Multi Channel Support
  • Document Management
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Ticket Management
  • Help Desk Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Company Name icon
Company Name
Help Scout
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,Help Scout App
Languages Available icon
Languages Available
English

Help Scout FAQ's

The top 5 features of Help Scout include:

  • Shared Inbox
  • Customer Management
  • Knowledge Base
  • Live Chat
  • Reporting

Help Scout is compatible with multiple platforms, Android,iOS,Help Scout App

Help Scout supports a variety of platforms including: Email, Tickets.

Help Scout serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of Help Scout are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Help Scout is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Help Scout

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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