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Dialpad

Sold by : Dialpad, Inc

What is Dialpad?

Discover the efficiency and convenience of Dialpad, the top cloud-based telephony solution designed for seamless team communication. Say goodbye to disruptions with crystal clear voice and video calls, all accessible from anywhere and anytime. With Dialpad, stay connected with your team and streamline collaboration on one user-friendly platform. Experience the power of Dialpad and elevate your communication game.

Key Features of Dialpad

  • Voice Intelligence
  • Call Routing
  • Ivr (interactive Voice Response)
  • Call Recording
  • Real Time Transcription
  • Analytics And Reporting
  • CRM Integrations
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Voicemail Transcription
  • Customizable Call Queues
  • Call Disposition
  • Live Call Coaching
  • Sentiment Analysis
  • Automated Post Call Summaries
  • Omnichannel Support
  • Call Transfer
  • Call Conferencing
  • Mobile App
  • Call Center
  • Contact Management
  • Real Time Reporting
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Voice & Data Integration
  • Call Logging
  • Virtual Call Center
  • Video Call Recording
  • Reporting
  • Mobile Access
  • Power Dialer
  • Audio / Video Conferencing
  • Chat / Messaging
  • Voicemail
  • Caller Id
  • Virtual Extensions
  • Web Conferencing
  • Artificial Intelligence
  • Reporting And Analytics
  • Caller Identification
  • Multiple Scripts
  • Voice Mail
  • Sip Trunking
  • Omnichannel
  • Speech Analytics
  • Call Analytics
  • Conference Calling
  • Virtual Phone Numbers
  • Screen Sharing
  • Visual Voicemail
  • Voicemail Drop
  • Auto Attendant
  • Call Queues
  • Outbound Caller Id Customization
  • Caller Id And Call Blocking
  • Video Calls
  • Simultaneous Call Handling
  • Business Phone Number
  • Business Text Messaging
  • Automatic Call Distributor
  • Real Time Assist
  • Contact Center Analytics
  • Porting Numbers
  • Local Presence
  • Dial In Number
  • Legal Conferencing
  • Contact Center Sentiment Analysis
  • Customer Satisfaction (csat)

Dialpad Resources

Dialpad Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Dialpad, Inc
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,Dialpad App
Languages Available icon
Languages Available
English,French,German,Japanese

Dialpad Description

Dialpad is an advanced business phone system and cloud communication platform that leverages AI technology to enhance connectivity and streamline organizational operations. With a suite of offerings including Dialpad Talk, Contact Center, and Sell, businesses can benefit from real-time access to audio, messaging, video, and meetings across multiple devices. With a focus on increasing customer satisfaction, promoting teamwork, and improving productivity, Dialpad offers a seamless user interface and powerful data analytics. Its modern cloud telephony technologies ensure crystal-clear VoIP calls, and its regular software updates keep up with the latest innovations, with a recent focus on improving the Voice Intelligence (Vi) feature. Enjoy seamless integration with leading productivity tools like G Suite, Office 365, Salesforce, and Zendesk, and boost productivity with features like simultaneous ringing and live call transferring. With flexible call forwarding and AI-powered call functionality, Dialpad offers a communication agility for businesses of all sizes, accessible on both PCs and mobile devices. Trust in Dialpad to revolutionize your communication experience.

Dialpad FAQ's

The top 5 features of Dialpad include:

  • Voice Intelligence
  • Call Routing
  • Ivr (interactive Voice Response)
  • Call Recording
  • Real Time Transcription

Dialpad is compatible with multiple platforms, Android,iOS,Dialpad App

Dialpad supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Dialpad serves a wide range of businesses including StartUps, SMBs.

The top three competitors of Dialpad are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Dialpad is available in multiple languages, including English, French, German, Japanese and more.

Alternatives of Dialpad

Arcane Lite
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Aspect Productive Workforce
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Zoho Desk
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Aspect
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