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List of 20 Best Conversation Intelligence Software

Showing 1 - 20 of 27 products

Boost.AI

Boost.AI is a conversational AI platform designed for various industries. It revolutionizes customer interactions by providing easy access to over 2500 frequently asked questions for staff training. With Boost.AI, your business can achieve higher lev...Read More Boost.AI

Top Key Features:
Natural Language Processing Intent Recognition Context Management Multi Turn Conversations Pre Built Integrations Customizable Workflows Analytics Dashboard Sentiment Analysis Omnichannel Support Live Chat Handoff

Nuacem AI

Elevate your customer engagement with the cutting-edge Nuacem AI platform. Our state-of-the-art WhiteboxNLU Engine revolutionizes the way businesses interact with customers through Text, Voice, and Video. Providing unparalleled customer experiences,...Read More Nuacem AI

Top Key Features:
Automated Transcription Sentiment Analysis Keyword Spotting Call Summarization Speaker Identification Emotion Detection Topic Segmentation Real Time Analytics Customizable Dashboards Integrations With CRM

BotSpice

BotSpice - the leading chatbot software enhanced by cutting-edge AI and NLP capabilities. Effortlessly handle multiple human-like conversations simultaneously with BotSpices impressive scalability. Elevate your customer communication with the advance...Read More BotSpice

Top Key Features:
Real Time Transcription Sentiment Analysis Keyword Spotting Speaker Identification Call Summarization Emotion Detection Customizable Dashboards Automated Quality Assurance Conversation Analytics Multi Language Support

Intelous

Intelous is adynamic Sales and Marketing Platform powered by AI technology. Designed to drive rapid growth for businesses, Intelous offers cutting-edge Account-Based Marketing solutions. Trusted by numerous successful global companies, Intelous is a...Read More Intelous

Top Key Features:
Real Time Transcription Sentiment Analysis Action Item Extraction Integrations With CRM Performance Analytics Automated Coaching Multi Language Support Call Scoring Searchable Call Archive Data Export

Norby AI

Norby AI is a AI-powered support service solution. Boost your sales and marketing strategies with specialized features designed for industries such as e-commerce, telecommunications, fintech, and healthcare. Get a complimentary 30-day trial and witne...Read More Norby AI

Top Key Features:
Real Time Transcription Sentiment Analysis Keyword Tracking Speaker Identification Conversation Summarization Customizable Alerts Integration With CRM Call Scoring Automated Follow Ups Multi Language Support

Easyrewardz Shopster

Easyrewardz Shopster - the perfect solution for retailers looking to boost in-store sales and connect with customers through WhatsApp Shopping. Our innovative software offers features such as appointment booking, secure digital payments, and e-receip...Read More Easyrewardz Shopster

Top Key Features:
Sentiment Analysis Keyword Spotting Call Transcription Agent Performance Tracking Customer Intent Detection Real Time Analytics Automated Call Summaries Speech To Text Conversion Customizable Dashboards Multi Language Support

AllyO

AllyO - the worlds leading HR communications platform for candidates and employees. Trusted and used by top brands like FedEx, AllyO Connect is revolutionizing talent management with its cutting-edge technology. Endorsed and supported by prestigious...Read More AllyO

Top Key Features:
Ai Powered Chatbot Candidate Screening Interview Scheduling Employee Onboarding Resume Parsing Job Posting Applicant Tracking Employee Engagement Hr Analytics Talent Pool Management

hellomybot

hellomybot - an advanced bot platform designed for businesses and developers. This platform offers seamless integration, personalized user engagement, and 24/7 automated support, enhancing customer interactions and reducing costs. Elevate your custom...Read More hellomybot

Top Key Features:
Natural Language Processing Multi Channel Support Contextual Understanding Customizable Workflows Integration Capabilities Analytics And Reporting Voice Recognition Sentiment Analysis Pre Built Templates User Authentication

Marchex

Marchex is a conversation intelligence platform that helps businesses improve their sales and marketing tactics. By providing valuable insights and thorough analysis of customer conversations, Marchex enables teams to prioritize leads and improve eng...Read More Marchex

Top Key Features:
Call Analytics Call Recording Dynamic Number Insertion Keyword Tracking Multi Channel Attribution Real Time Reporting Call Routing Ivr Integration Customizable Call Flows Geo Location Tracking

CallTrackingMetrics

CallTrackingMetrics is a tool for driving customer insights and increasing revenue. By harnessing the power of advanced AI analytics and seamless integrations, it allows your team to make data-driven decisions and streamline sales effortlessly. Say g...Read More CallTrackingMetrics

Top Key Features:
Call Tracking Dynamic Number Insertion Call Recording Call Routing Ivr (interactive Voice Response) Text Messaging Keyword Spotting Call Transcriptions Whisper Messages Call Queues

Invoca

Invoca is a real-time revenue execution platform that has been featured in The Forrester Waveâ„¢ Q2 2024 report. With its robust capabilities, businesses can leverage valuable data from initial customer interactions all the way to closing deals,...Read More Invoca

Top Key Features:
Call Tracking Dynamic Number Insertion Call Attribution Conversation Analytics Call Recording Real Time Reporting Integrations Lead Scoring Keyword Tracking Multi Channel Attribution

Comm100

Comm100 Live Chat Enterprise is a customer service solution for businesses. Designed for well-established teams, this advanced version of Comm100 Live Chat offers specialized features to elevate customer support. With seamless agent collaboration dur...Read More Comm100

Top Key Features:
Real Time Visitor Monitoring Customizable Chat Window Proactive Chat Invitations Canned Responses File Transfer Chat Routing Co Browsing Chatbot Integration Multi Language Support Mobile App

Gong.io

Gong.io is an AI-powered platform designed to strengthen sales representatives abilities through comprehensive training. By leveraging conversation data in real-time, this cutting-edge solution enhances training and generates dynamic, data-driven res...Read More Gong.io

Top Key Features:
Call Recording Transcription Conversation Analytics Call Scoring CRM Integration Real Time Alerts Call Summaries Keyword Tracking Sentiment Analysis Coaching Insights

ControlHippo

ControlHippo is a platform for managing WhatsApp communication for sales and support teams. Our innovative solution lets you effortlessly handle multiple WhatsApp accounts, integrate with CRM systems, and utilize actionable analytics, all in one plac...Read More ControlHippo

Top Key Features:
Live Chat Knowledge Base Analytics And Reporting Customer Segmentation Third Party Integrations Canned Responses Email Integration Social Media Integration Escalation Management Unified Inbox

Tidio

Tidio is a versatile customer experience platform that offers a comprehensive set of tools for businesses to engage with their customers in real-time. It includes live chat, chatbots, AI chatbot (Lyro), ticketing, email marketing, and multichannel co...Read More Tidio

Top Key Features:
Live Chat Chatbots Email Integration Messenger Integration Instagram Integration Mobile App Visitor Tracking Customizable Widgets Automated Responses Analytics And Reporting

Landbot

Landbot is a, no-code chatbot platform that empowers businesses to gather and evaluate leads on their website. This innovative tool effortlessly integrates with existing Marketing tools, eliminating the need for complex coding. With Landbot, bidding...Read More Landbot

Top Key Features:
Drag And Drop Interface Customizable Templates Multi Channel Support Ai Powered Responses Natural Language Processing Real Time Analytics User Segmentation Lead Generation CRM Integration Api Access

CallRail

CallRail is a call tracking solution for marketers driven by data. Simplify your customer acquisition process with our user-friendly self-service software. Unlock valuable insights from phone calls to enhance your marketing strategies. Empower your t...Read More CallRail

Top Key Features:
Call Tracking Dynamic Number Insertion Call Recording Call Transcription Keyword Tracking Multi Touch Attribution Form Tracking Conversation Intelligence Lead Scoring Call Routing

Sybill

Sybill is artificial intelligence platform designed to support businesses in making strategic decisions. With cutting-edge machine learning and data analysis capabilities, Sybill offers precise forecasts and practical insights to optimize organizatio...Read More Sybill

Top Key Features:
Real Time Call Transcription Speaker Identification Sentiment Analysis Keyword Spotting Call Summarization Action Item Detection Customizable Alerts CRM Integration Call Scoring Coaching Insights

Dialpad

Discover the efficiency and convenience of Dialpad, the top cloud-based telephony solution designed for seamless team communication. Say goodbye to disruptions with crystal clear voice and video calls, all accessible from anywhere and anytime. With D...Read More Dialpad

Top Key Features:
Voice Intelligence Call Routing Ivr (interactive Voice Response) Call Recording Real Time Transcription Analytics And Reporting CRM Integrations Call Monitoring Call Whispering Call Barging

Talkdesk

Experience the leading cloud-based call center software with Talkdesk. Our innovative platform raises the standard for customer and agent interactions, providing top-of-the-line performance. Boost efficiency and streamline workflows with our advanced...Read More Talkdesk

Top Key Features:
Omnichannel Support Call Recording Interactive Voice Response (ivr) Automatic Call Distribution (acd) Real Time Dashboards Workforce Management Call Monitoring Speech Analytics CRM Integrations Customizable Reporting

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Last Updated: Apr 22, 2025