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List of Best Customer Self-Service Software

Showing 1 - 7 of 7 products

Kustomer is a CRM software that optimizes the customer experience through seamless service delivery. Trusted by notable brands like Dominos, Away, and Outdoor Voices, Kustomer excels in ensuring customer satisfaction. Its state-of-the-art functionali...Read More Kustomer

Top Key Features:
Unified Customer View Omnichannel Communication Customizable Workflows Ai Powered Automation Sentiment Analysis Knowledge Base Customer Timeline Advanced Reporting Integrations Collaboration Tools

Document360 solution for efficient team and customer knowledge base management. Our software utilizes advanced AI technology and is powered by Eddy to simplify the process of creating, organizing, and optimizing self-service knowledge bases. With Doc...Read More Document360

Top Key Features:
Version Control Custom Branding Advanced Analytics Role Based Access Seo Optimization Custom Domain Private Documentation Team Collaboration Category Management Multi Language Support

Engageware (formerly TimeTrade SilverCloud) is a technology platform that empowers businesses to engage with their customers more effectively. Our comprehensive suite of self-service, appointment scheduling, and knowledge management tools have been u...Read More Engageware

Top Key Features:
Appointment Scheduling Real Time Queue Monitoring Customer Notifications Virtual Queueing Wait Time Estimates Self Service Kiosks Mobile Check In Analytics And Reporting Resource Management Capacity Management

OMQ Help is the AI-powered software created to streamline customer support. With cutting-edge features like real-time optimization and autocompletion, OMQ Help ensures speedy and precise responses, ultimately enhancing customer satisfaction. No more...Read More OMQ Help

Top Key Features:
Automated Responses Knowledge Base Integration Multi Channel Support Ai Powered Chatbot Ticketing System Live Chat Analytics And Reporting Customizable Templates Workflow Automation Customer Feedback

Bruviti is a EQAI platform that is transforming service resolution and enhancing customer satisfaction across all industries. Our advanced AI technology enables 24/7 generative chat assistance, minimizing the need for agent support and empowering the...Read More Bruviti

Top Key Features:
Automated Troubleshooting Knowledge Base Integration Multi Channel Support Ai Powered Chatbot Real Time Diagnostics Predictive Maintenance Remote Assistance User Friendly Interface Customizable Workflows Analytics And Reporting

the Sutherland Cognitive Knowledge Engine is asoftware solution that harnesses the power of AI and sophisticated analytics to streamline workflows, enhance decision-making capabilities, and deliver unmatched customer experiences. Paired with our dedi...Read More Sutherland Cognitive Knowledge Engine

Top Key Features:
Natural Language Processing Ai Powered Search Contextual Understanding Multi Channel Support Personalized Responses Knowledge Base Integration Automated Workflows Real Time Analytics Sentiment Analysis Voice Recognition

webcomet FAQ solution for managing FAQs on your website, apps, and products. With its advanced features like collaboration, multi-language support, detailed statistics, and integration with OpenAI, webcomet FAQ enhances customer experience and reduce...Read More webcomet FAQ

Top Key Features:
Knowledge Base Ai Powered Search Ticketing System Live Chat Integration Multi Language Support Customizable Templates Analytics And Reporting User Feedback Mobile Friendly Role Based Access Control
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