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Document360

Sold by : Kovai Systems

What is Document360?

Document360 solution for efficient team and customer knowledge base management. Our software utilizes advanced AI technology and is powered by Eddy to simplify the process of creating, organizing, and optimizing self-service knowledge bases. With Document360, you can bid farewell to disjointed documentation, whether it's for software, APIs, user manuals, or FAQs. Try it out today with our 14-day free trial, no credit card required, and experience all the powerful features.

Key Features of Document360

  • Version Control
  • Custom Branding
  • Advanced Analytics
  • Role Based Access
  • Seo Optimization
  • Custom Domain
  • Private Documentation
  • Team Collaboration
  • Category Management
  • Multi Language Support
  • Content Reuse
  • Backup And Restore
  • Api Documentation
  • Markdown Editor
  • Wysiwyg Editor
  • Template Management
  • User Feedback
  • Integrations
  • Single Sign On (sso)
  • Custom Css
  • Asset Management
  • Audit Trail
  • Case Management
  • Expense Tracking
  • Inventory Management
  • Job Costing
  • Knowledge Management
  • Offline Access
  • Performance Management
  • Project Management
  • Search Option
  • Survey Management
  • Task Management
  • Time Tracking
  • Training Management
  • Appointment Management
  • Referral Management
  • Messaging System
  • Contact Management
  • Membership Management
  • Dispatching
  • Work Order Management
  • Customer Database
  • Social Marketing
  • Performance Metrics
  • Application Sharing
  • Applications Management
  • File Sharing
  • Application Security
  • Document Storage
  • Workflow Management
  • Archiving & Retention
  • Compliance Management
  • Collaboration
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Ocr
  • Print Management
  • Idea Management
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Billing & Invoicing
  • 360 Degree Feedback
  • Feedback Management
  • Surveys & Feedback
  • Dashboard
  • Activity Tracking
  • Procurement Management
  • Escalation Management
  • Approval Process Control
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Incident Management
  • Known Issue Management
  • Service Level Management
  • Calendar Management
  • Client Portal
  • Records Management
  • Role Based Permissions
  • Project Tracking
  • Customizable Dashboard
  • Forms Management
  • Graphical Workflow Editor
  • Employee Alignment
  • Employee Guides
  • Rules Based Workflow
  • Data Management
  • Client Management
  • Proposal Management
  • Blogs
  • Business Rules Management
  • Process Change Tracking
  • Process Mapping
  • Interaction Tracking
  • Change Management
  • Business Process Automation
  • Capture Management
  • Content / Blogging Platform
  • Customer Segmentation
  • Change Orders
  • Contractors
  • Subcontractor Management
  • Policy Management
  • Gamification
  • Maintenance Management
  • Communication Management
  • Feedback Collection
  • Multi Channel Communication
  • Benchmarking
  • Predictive Analytics
  • Progress Tracking
  • Newsletter Management
  • Complaint Monitoring
  • Time Management
  • Mobile Access
  • For Sales
  • Trust Accounting
  • Government
  • Cataloging / Categorization
  • Keyword Search
  • Fines Management
  • Member Directory
  • Group Management
  • Brainstorming
  • Chat / Messaging
  • Discussion Boards
  • Environmental Compliance
  • Iso Compliance
  • Digital Signature
  • Asynchronous Learning
  • Built In Course Authoring
  • Certification Management
  • Blended Learning
  • Safety Management
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Approval Workflow
  • Completion Tracking
  • Full Text Search
  • Government Contracts
  • Specialty Contracts
  • Social Media Management
  • Content Library
  • Dynamic Content
  • Reporting & Statistics
  • Self Service Portal
  • Live Chat
  • Drag & Drop
  • Faq
  • Guided Problem Solving
  • Self Learning
  • Social Sharing
  • Account Tracking
  • Client Statements
  • Retainer Billing
  • Action Management
  • Multi Channel Collection
  • Text Analysis
  • Trend Analysis
  • Employee Directory
  • Data Protection
  • Content Management
  • Exemption Management
  • Critical Date Alerts
  • Adaptive Learning
  • Batch Processing
  • Multiple Output Formats
  • Segmentation
  • Chatbot
  • For Healthcare
  • Process/workflow Automation
  • Access Controls/permissions
  • Interactive Content
  • Conflict Management
  • Knowledge Base Management
  • Residential
  • Rfi & Submittals
  • Workflow Configuration
  • Compliance Tracking
  • Process Modeling & Designing
  • User Journeys
  • Collections Management
  • Facility Pre Planning Data
  • Incident Response Checklists
  • Corporate/business
  • Contract Lifecycle Management
  • Pre Built Templates
  • Engagement Monitoring
  • Personalization
  • Multi Language
  • Evaluation Management
  • Document Archiving
  • File Type Conversion
  • Optical Character Recognition
  • Remote Document Access
  • File Recovery
  • Real Time Editing
  • Document Retention
  • Document Tagging
  • Automated Review & Approval
  • Knowledge Capture
  • Policy Creation Wizard
  • Policy Training
  • Read & Acknowledge
  • Case Notes
  • Communication Tracking
  • Corporations
  • Docket Management
  • Cataloging/categorization
  • Periodic Review
  • Artwork Management
  • On Demand Communications
  • Presentation Management
  • Data Entry
  • Data Verification
  • Document Imaging
  • Remote Capture
  • Activity / News Feed
  • Discussions / Forums
  • Decision Tree
  • Text Editing
  • Anonymity Management
  • Due Diligence Management
  • Secure Preview
  • Metadata Extraction
  • Discussion Threads
  • Document Tracking
  • Full Text Extraction
  • Topic Clustering
  • Case List Management
  • Batch Communications
  • Court Management
  • Discovery Management
  • Law Firms
  • Queue Management
  • Alerts / Escalation
  • Analytics/roi Tracking
  • Drip Campaigns
  • Sales Intelligence
  • Customizable Ctas
  • Landing Pages/web Forms
  • Comment Moderation
  • Group Posting
  • Post Management
  • Wysiwyg Rich Text Editing
  • Content Moderation
  • Ideation / Crowdsourcing
  • Data Exchange
  • Field Reporting
  • Incident Mapping
  • Creator Tracking
  • Idea Ranking
  • User Research
  • Calculators
  • Investigation Management
  • Legislative Meetings
  • Officer Shift Notes
  • Forms Automation
  • Patent / Trademark Management
  • Bankruptcy Case Management
  • Legal Forms Library
  • Administrative Hearings
  • Appeal Boards
  • Court Cost Records
  • Defendant Records
  • Subpoena Tracking
  • Information Disclosure Management
  • Ip Portfolio Management
  • Warrant Tracking
  • Cell Maintenance
  • Incarceration Records
  • Inmate Accounting
  • Criminal Database
  • Internal Affairs Administration
  • Electronic Filing
  • Assessment Notes
  • Candidate Identification
  • Evaluation Workflow
  • Trend Tracking
  • Evidence Management
  • Crime Scene Management
  • Certification & Licensing
  • Subject Profiles

Document360 Resources

Document360 Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Kovai Systems
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Drift,Freshdesk,Google Analytics,Hotjar,Olark,Segment,Zapier

Document360 Description

Document360 is the leading SaaS-based knowledge base software solution for effectively managing product and project documentation. Designed for businesses of all sizes, our platform offers advanced authoring capabilities to create a self-service knowledge base. With multi-user access and analytics tracking, administrators can easily manage documentation across projects to ensure content remains relevant and up-to-date. In addition to knowledge management, Document360 also offers an efficient API documentation platform with markdown support, peer review and publishing, category management, version tracking, internal commenting, and more. With features such as custom domain mapping, cloud-based hosting, AI-powered search, and mobile accessibility, our software provides all the tools necessary for creating high-quality and easily accessible documentation. Perfect for large enterprises, Document360 also offers private hosting, branding options, and audience analytics. Explore our code-like documentation and see why Document360 is the top choice for managing your knowledge base.

Document360 FAQ's

The top 5 features of Document360 include:

  • Version Control
  • Custom Branding
  • Advanced Analytics
  • Role Based Access
  • Seo Optimization

Yes, Document360 integrates seamlessly with:

  • Drift
  • Freshdesk
  • Google Analytics
  • Hotjar
  • Olark
  • Segment
  • Zapier

Document360 supports a variety of platforms including: Email, Phone, Live Support, Tickets.

The top three competitors of Document360 are Lansweeper, Help Scout and ProProfs Knowledge Base. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Document360 is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Document360

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ProProfs Knowledge Base
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KBPublisher
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HelpCrunch
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Classtime
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Doxter
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Helpie
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