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Engageware

Engageware

Sold by : Engageware, Inc

What is Engageware?

Engageware (formerly TimeTrade SilverCloud) is a technology platform that empowers businesses to engage with their customers more effectively. Our comprehensive suite of self-service, appointment scheduling, and knowledge management tools have been utilized by over 500 businesses. By seamlessly integrating with our top partners, our platform enables clients to efficiently resolve inquiries and access relevant resources.

Engageware Resources

Engageware Pricing

To receive a personalized quote

Key Features of Engageware

  • Appointment Scheduling
  • Real Time Queue Monitoring
  • Customer Notifications
  • Virtual Queueing
  • Wait Time Estimates
  • Self Service Kiosks
  • Mobile Check In
  • Analytics And Reporting
  • Resource Management
  • Capacity Management
  • Service Prioritization
  • Multi Location Support
  • Customizable Workflows
  • Integration With CRM
  • Feedback Collection
  • Staff Notifications
  • Visitor Tracking
  • Queue History
  • Automated Reminders
  • Custom Branding
  • Customer Service Analytics
  • Customer Service
  • Queue Management
  • Customer Service History
  • Resource Optimization
  • Online Appointment Scheduling
  • Queue Status Display
  • Multi Channel Queuing (in Person
  • Online
  • Mobile)
  • Mobile Queue Management
  • Priority Management
  • Queue Routing And Redirection
  • Queue Segmentation
  • Queue Performance Tracking
  • Customer Service Ticketing And Support

Specifications

Company Name icon
Company Name
Engageware, Inc
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English

Engageware FAQ's

The top 5 features of Engageware include:

  • Appointment Scheduling
  • Real Time Queue Monitoring
  • Customer Notifications
  • Virtual Queueing
  • Wait Time Estimates

Engageware supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Engageware serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Engageware are Q-Flow Appointment Management, Qminder and Qwaiting. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Engageware is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Engageware

Q-Flow Appointment Management
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Qminder
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Qwaiting
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NTS Retail
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NextMe
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Waitlist Me
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PatientTrak
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Wavetec QMS
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