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ngDesk

ngDesk

Sold by : ngDesk

What is ngDesk?

ngDesk is a help desk software that surpasses paid options in terms of features and functionality. With ngDesk, streamline your customer support process with incident alerts and customizable ticket resolutions. No more worrying about usage limits - ngDesk allows for efficient and effective customer service without any cost. Upgrade your customer support game with ngDesk today.

ngDesk Resources

ngDesk Pricing

To receive a personalized quote

Key Features of ngDesk

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Sla Management
  • Reporting And Analytics
  • Customer Portal
  • Mobile App
  • Multi Channel Support
  • Canned Responses
  • Collaboration Tools
  • Role Based Access Control
  • Custom Fields
  • Third Party Integrations
  • Survey And Feedback
  • Escalation Management
  • Time Tracking
  • Asset Management

Specifications

Company Name icon
Company Name
ngDesk
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
Chinese,English,French,Hindi,Spanish

ngDesk Description

ngDesk is a customer support solution designed to enhance collaboration and provide valuable insights through data analysis. With flexible and scalable features, ngDesk simplifies your support process, freeing up more time to focus on improving business operations for optimal productivity.

ngDesk FAQ's

The top 5 features of ngDesk include:

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Live Chat

ngDesk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

ngDesk serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of ngDesk are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ngDesk is available in multiple languages, including Chinese, English, French, Hindi, Spanish and more.

Alternatives of ngDesk

Zoho Assist
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Zoho Livedesk
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Zoho Desk
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HappyFox
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EazeSupport
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eFACiLiTY Helpdesk and Knowledgebase
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Cases App
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SupportBee
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