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Enghouse Interactive

Sold by : Enghouse Systems

What is Enghouse Interactive?

Enghouse Interactive is an advanced Customer Service & Support Software that revolutionizes the way you communicate with your customers. With its advanced capabilities, it empowers you to quickly respond to customer inquiries and issues, resulting in a better overall customer experience. Simplify your customer service operations and elevate customer satisfaction with the help of Enghouse Interactive.

Enghouse Interactive Resources

Enghouse Interactive Pricing

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Key Features of Enghouse Interactive

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Call Recording
  • Quality Management
  • Workforce Management
  • Analytics And Reporting
  • Customer Self Service
  • Chat And Messaging
  • Email Management
  • Social Media Integration
  • Knowledge Management
  • Speech Analytics
  • Screen Recording
  • Outbound Dialing
  • CRM Integration
  • Ai And Automation
  • Mobile Support
  • Customizable Dashboards
  • Surveys And Feedback
  • Real Time Monitoring

Specifications

Enghouse Interactive FAQ's

The top 5 features of Enghouse Interactive include:

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Call Recording
  • Quality Management
  • Workforce Management

Enghouse Interactive supports a variety of platforms including: Email.

Enghouse Interactive serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Enghouse Interactive are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Enghouse Interactive is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Enghouse Interactive

Zoho Assist
Zoho Livedesk
Zoho Desk
HappyFox
EazeSupport
eFACiLiTY Helpdesk and Knowledgebase
Cases App
SupportBee
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