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Freshservice

Freshservice

Sold by : Freshworks

What is Freshservice?

Freshservice is a, cloud-based ITSM solution with a comprehensive range of features based on ITIL practices. With efficient Ticketing and Asset Management capabilities, it has gained the trust of over 20,000 clients worldwide. Simplify your IT operations and elevate customer satisfaction through Freshservice.

Freshservice Pricing

To receive a personalized quote

Key Features of Freshservice

  • Incident Management
  • Service Catalog
  • Problem Management
  • Change Management
  • Release Management
  • Asset Management
  • Project Management
  • Knowledge Base
  • Self Service Portal
  • Automations
  • Service Level Agreements (slas)
  • Reporting And Analytics
  • Mobile App
  • Collaboration
  • Vendor Management
  • Contract Management
  • Cmdb (configuration Management Database)
  • Orchestration
  • Time Tracking
  • Customizable Dashboards
  • Knowledge Management
  • Self Service Portal
  • Access Controls
  • Ticket Management
  • Workflow Automation
  • Business Rules Management
  • Approval Workflows
  • Portal Customization
  • Mobile Apps
  • It Asset Management
  • Sla Management
  • Cloud Management
  • Purchase Order Management
  • Saas Management
  • Project Portfolio Management
  • Workload Management
  • Workspaces
  • Workflow Automator
  • Multiple Portal Languages
  • Custom Ssl
  • Marketplace Apps
  • Employee Onboarding
  • On Call Management
  • Msp Mode
  • Alert Management
  • Service Health Monitoring
  • Team Dashboards
  • Ip Range Restrictions

Specifications

Company Name icon
Company Name
Freshworks
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
Chinese,Dutch,English,French,German,Italian,Japanese,Korean,Polish,Portuguese,Spanish,Swedish

Freshservice FAQ's

The top 5 features of Freshservice include:

  • Incident Management
  • Service Catalog
  • Problem Management
  • Change Management
  • Release Management

Freshservice supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Freshservice serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of Freshservice are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Freshservice is available in multiple languages, including Chinese, Dutch, English, French, German and more.

Alternatives of Freshservice

HappyFox
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Olark
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Kapture CX
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Kayako
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SysAid
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BMC Software
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Faveo HelpDesk
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Kaseya VSA
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