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Kayako

Kayako

Sold by : Kayako Ltd.

What is Kayako?

Kayako is a helpdesk and live chat platform that enables businesses to deliver exceptional customer support and facilitate seamless teamwork. Through its web-based solutions, Kayako empowers organizations to enhance communication and collaboration, resulting in higher levels of customer satisfaction. Experience the power of Kayako in streamlining support processes and improving overall customer experience.

Kayako Resources

Kayako Pricing

To receive a personalized quote

Key Features of Kayako

  • Real Time Live Chat
  • Visitor Tracking
  • Canned Responses
  • Chat Routing
  • File Sharing
  • Chat Transcripts
  • Customizable Chat Widget
  • Proactive Chat Invitations
  • Multi Language Support
  • Chat Analytics
  • Agent Performance Reports
  • Integration With CRM
  • Mobile App
  • Offline Messaging
  • Chat Tags
  • Visitor Banning
  • Chat History
  • Department Management
  • Agent Collision Detection
  • Custom Chat Surveys
  • Document Management
  • Social Media Integration
  • Call Me Option
  • Customizable Branding
  • Proactive Invitations
  • Real Time Monitoring
  • Automatic Chat Translation
  • Live Chat System
  • Knowledge Base
  • Issue Tracking
  • Service Level Agreement (sla) Management
  • Dashboard
  • Customer Experience Management

Specifications

Company Name icon
Company Name
Kayako Ltd.
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English,French,German,Hindi,Spanish

Kayako Description

Kayako Messenger is a live chat solution that offers a range of advanced features. It enables your team and customers to communicate in real-time through your website or multiple channels. Our comprehensive support includes Quick Start Guides, Customizable Templates, Advanced Configuration options, Email Support, Installation and Upgrade assistance, Interactive Tutorials, and Multi-Language support for a seamless experience.

Kayako FAQ's

The top 5 features of Kayako include:

  • Real Time Live Chat
  • Visitor Tracking
  • Canned Responses
  • Chat Routing
  • File Sharing

Kayako supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Kayako serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Kayako are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Kayako is available in multiple languages, including English, French, German, Hindi, Spanish and more.

Alternatives of Kayako

HappyFox
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Freshdesk
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LiveEngage
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Mioot
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WebXion
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Comm100
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Pure Chat
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Zendesk Chat
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