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Microsoft SharePoint

Sold by : Microsoft Corporation

What is Microsoft SharePoint?

Microsoft SharePoint is a team collaboration app designed to improve the performance of your customer support team. It simplifies the process of ticket management, ensuring efficient resolutions for your customers. With its advanced tools and reliable support, SharePoint empowers businesses to elevate their customer service and achieve greater success.

Microsoft SharePoint Resources

Microsoft SharePoint Pricing

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Key Features of Microsoft SharePoint

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Self Service Portal
  • Email Integration
  • Mobile Access
  • Reporting And Analytics
  • Service Level Agreements (slas)
  • Asset Management
  • User Management
  • Priority And Escalation Rules
  • Collaboration Tools
  • Task Management
  • Calendar Integration
  • Multi Language Support
  • Role Based Access Control
  • Incident Management
  • Change Management
  • Integration With Microsoft 365
  • Show More

Specifications

Microsoft SharePoint FAQ's

The top 5 features of Microsoft SharePoint include:

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Self Service Portal

Microsoft SharePoint supports a variety of platforms including: Email, Phone, Training.

Microsoft SharePoint serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of Microsoft SharePoint are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Microsoft SharePoint is available in multiple languages, including Arabic, Chinese, Dutch, English, French and more.

Alternatives of Microsoft SharePoint

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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