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List of Best Cloud Contact Center Solutions

Showing 1 - 20 of 12 products

3CLogic is an advanced predictive dialer that enhances agent productivity by automatically connecting with leads during call wrap-up time. With streamlined communication, it boosts agent performance and improves the chances of reaching top sales goal...Read More 3cLogic

Top Key Features:
Automated Dialing Call Recording Real Time Analytics CRM Integration Call Scripting Lead Management Call Monitoring Voicemail Detection Call Transfer Dnc Compliance

VCC Live is a contact center software that offers a comprehensive range of technology and telecom services. Our solution includes real-time monitoring, quality management, and personalized customer care, supported by advanced support and management o...Read More VCC Live

Top Key Features:
Omnichannel Communication Predictive Dialer Ivr System Call Recording Real Time Monitoring Customizable Reports CRM Integration Automated Workflows Sms Campaigns Email Campaigns

Voiptime Cloud the cloud-based call center solution that prioritizes your agents productivity. With an easy setup and affordable international call rates in 140+ countries, you can be up and running within a day. Equip your team with advanced feature...Read More Voiptime Cloud

Top Key Features:
Predictive Dialing Auto Dialing Call Recording CRM Integration Real Time Analytics Call Monitoring Call Scripting Lead Management Campaign Management Dnc Compliance

storm - the leading cloud-based contact center solution designed to provide unparalleled customer experiences. With its advanced capabilities such as omni-channel support, intelligent automation, and customizable modules, storm is a choice for busine...Read More storm

Top Key Features:
Automatic Call Distribution (acd) Interactive Voice Response (ivr) Call Recording Real Time Analytics Call Monitoring CRM Integration Omnichannel Support Workforce Management Predictive Dialer Skill Based Routing

inConcert Allegro, a cloud-based contact center solution. This advanced software offers a comprehensive integration of all customer communication channels, utilizing intelligent automation and real-time analytics to improve customer satisfaction and...Read More inConcert Allegro

Top Key Features:
Automatic Call Distribution (acd) Interactive Voice Response (ivr) Call Recording Real Time Monitoring Reporting And Analytics Skill Based Routing Predictive Dialer Call Scripting CRM Integration Workforce Management

TCN Contact Center - a cloud-based platform designed to simplify customer interactions across multiple channels. With a focus on enhancing agent productivity and regulatory compliance, our solution offers instant analytics without the burden of lengt...Read More TCN Contact Center

Top Key Features:
Automatic Call Distribution (acd) Interactive Voice Response (ivr) Predictive Dialer Call Recording Call Monitoring Real Time Reporting Historical Reporting Workforce Management CRM Integration Omnichannel Support

Kaleyra, cloud-based platform for all your communication needs. Our proven track record of outstanding reliability and extensive range of services, including Messaging, Voice, WhatsApp, and Video, along with cutting-edge features such as OTP verifica...Read More Kaleyra

Top Key Features:
Sms Messaging Voice Calls Video Calls Whatsapp Business Api Rcs Messaging Mms Messaging Email Push Notifications Chatbots Ivr Systems

At TTEC Digital, we are proud to be the premier authorized reseller of Ciscos revolutionary Webex Contact Center Enterprise. Our focus is on delivering industry-leading CCaaS solutions for enterprises, utilizing top-of-the-line Cisco technology. With...Read More TTEC Digital

Top Key Features:
Unified Communications Contact Center Solutions Cloud Calling Collaboration Endpoints Customer Experience Security Solutions Networking Solutions Managed Services Consulting Services Data Center Solutions

SanCCS Cloud is a solution for call center dialers. Eliminate the need for on-premises systems and reduce costs with our cloud-hosted platform. Say goodbye to maintenance headaches and hello to streamlined operations and resource optimization. Upgrad...Read More SanCCS Cloud

Top Key Features:
Automatic Call Distribution Interactive Voice Response Call Recording Real Time Analytics CRM Integration Omni Channel Support Call Monitoring Call Scripting Workforce Management Predictive Dialer

Experience unbeatable cloud telephony services with DeepCall. Our top-rated communication platform is trusted by businesses of all sizes in India and beyond for its reliable and versatile cloud-based solutions. Elevate your business communication wit...Read More DeepCall

Top Key Features:
Call Routing Ivr System Call Recording Call Analytics Voicemail Call Forwarding Call Queuing CRM Integration Click To Call Call Monitoring

Pointel ID and Access Manager, a, web-based platform designed to streamline the provisioning process for contact center solutions. This automated tool simplifies tasks such as moves, adds, changes, and deletes (MACDs), making it easier to manage user...Read More Pointel ID and Access Manager

Top Key Features:
User Provisioning Access Control Single Sign On (sso) Multi Factor Authentication (mfa) Password Management Role Based Access Control (rbac) Audit And Compliance Reporting Self Service Portal Directory Integration Workflow Automation

iVision Plus solution for optimizing your contact centers performance. This advanced monitoring platform offers a comprehensive view of performance, boosting agent engagement with visually impressive real-time metrics. Utilize iVision Plus to effecti...Read More iVision Plus

Top Key Features:
Omnichannel Support Ai Powered Analytics Real Time Monitoring CRM Integration Automated Workflows Call Recording Interactive Voice Response (ivr) Skill Based Routing Predictive Dialer Customizable Dashboards
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