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inConcert Allegro

inConcert Allegro

Sold by : inConcert

What is inConcert Allegro?

inConcert Allegro, a cloud-based contact center solution. This advanced software offers a comprehensive integration of all customer communication channels, utilizing intelligent automation and real-time analytics to improve customer satisfaction and streamline business operations. With the ability to seamlessly integrate with third-party apps, inConcert Allegro elevates your customer experience to new levels of efficiency and engagement.

inConcert Allegro Resources

inConcert Allegro Pricing

To receive a personalized quote

Key Features of inConcert Allegro

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Reporting And Analytics
  • Skill Based Routing
  • Predictive Dialer
  • Call Scripting
  • CRM Integration
  • Workforce Management
  • Omnichannel Support
  • Quality Management
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Text To Speech
  • Speech Recognition
  • Agent Performance Metrics
  • Customizable Dashboards
  • Show More

Specifications

Company Name icon
Company Name
inConcert
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English,French,Italian,Portuguese,Romanian

inConcert Allegro FAQ's

The top 5 features of inConcert Allegro include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Reporting And Analytics

inConcert Allegro supports a variety of platforms including: Email, Phone, Live Support, Tickets.

inConcert Allegro serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of inConcert Allegro are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

inConcert Allegro is available in multiple languages, including English, French, Italian, Portuguese, Romanian and more.

Alternatives of inConcert Allegro

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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