Ajoxi

Name: Ajoxi
Brand: Ajoxi
Rating: 5 (1 reviews)

Sold by : Ajoxi

Ajoxi Categories on Top Software Advisor

What is Ajoxi?

Ajoxi Contact Center â€“ the ultimate solution for revolutionizing your customer service strategy. Our cutting-edge technology enables seamless communication, drives business growth, and enhances customer satisfaction. Designed to cater to your unique business requirements, Ajoxi provides innovative tools for elevating your contact center experience. Boost your customer service game with Ajoxi.

Ajoxi Pricing

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Key Features of Ajoxi

Omnichannel Support
Interactive Voice Response (ivr)
Automatic Call Distribution (acd)
Call Recording
Real Time Analytics
CRM Integration
Workforce Management
Call Monitoring
Predictive Dialer
Skill Based Routing
Call Scripting
Voicemail
Call Queuing
Call Transfer
Call Conferencing
Customizable Dashboards
Sms Integration
Email Integration
Social Media Integration
Web Chat
Outbound Dialing
Speech Analytics
Agent Scripting
Quality Management
Chat Support
Email Management
Sms Support
Video Chat
Predictive Dialing
Call Back Functionality
Ai Powered Analytics
Real Time Reporting
Scalability
Ivr System
Chatbots
Mobile Support
Disaster Recovery
Security Compliance
Api Integration
Customer Feedback Tools
Intelligent Routing
Ai Powered Chatbots
Mobile Access
Multi Language Support
Real Time Monitoring
Knowledge Base
Performance Reporting
Chat And Email Integration
Agent Performance Reports
Customizable Reporting
Voice Bot Integration
Sms And Email Integration
Call Whispering
Call Barging
Outbound Campaign Management
Document Management
Knowledge Management
Meeting Management
Performance Management
Survey Management
Training Management
Appointment Management
Call Center
Opportunity Management
Contractor Management
Lead Management
Contact Management
Call Routing
Call Management
Performance Metrics
Application Integration
Applications Management
Recruiting Management
Assessments
Collaboration Tools
Onboarding
Self Service Portal
Live Chat System
Workflow Management
Compliance Management
Collaboration
Feedback Management
Goal Management
Goal Setting / Tracking
Performance Appraisal
Surveys & Feedback
Budgeting & Forecasting
Dashboard
Key Performance Indicators
Conferencing
Call Center Management
Inbound Reporting
Ivr / Voice Recognition
Outbound Reporting
Telemarketing Management
Voice & Data Integration
Voip
Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Pipeline Management
Campaign Management
Lead Nurturing
Lead Segmentation
Source Tracking
Analytics
Scheduling
Automatic Call Distribution
Computer Telephony
Blended Call Center
Call Logging
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Premise Based Call Center
Progressive Dialer
Queue Manager
Virtual Call Center
Audit Management
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Multi Campaign
Cultural Alignment
Employee Alignment
Employee Awards
Employee Guides
Rewards Program
Social Recognition
Data Management
Transaction Management
Client Management
Badge Management
Data Analysis Tools
Rewards Management
Customer Segmentation
Question Branching
Sentiment Analysis
Employee Lifecycle Management
Communication Management
Data Analysis
Trend / Problem Indicators
Call Reporting
Customer Engagement
Contest Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Power Dialer
Keyword Tracking
Conversion Tracking
Audio / Video Conferencing
Chat / Messaging
Usage Reporting
Skills Tracking
Call Results
Callback Scheduling
Campaign Specific Caller Id
Fcc Compliance
Ftc Compliance
Competitor Analysis
Preview Dialer
Live Chat
Mobile Survey
Custom Survey Urls
Skip Logic
Offline Response Collection
Auto Dialing
Call List Management
Speech Recognition
Question Library
Supports Audio / Images / Video
Site Intercept Survey
Action Management
Multi Channel Collection
Text Analysis
Trend Analysis
Reporting/analytics
Virtual Extensions
Employee Directory
Encryption
Content Management
Ecards
Goals
Manager To Peer Recognition
Nominations
Peer To Peer Recognition
Rewards Catalog
Rewards Points
Auto Dialer
Complaint Management
Time & Attendance
Billing For Data
Billing For Voice
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Archiving
Virtual Assistant
Omni Channel
Leaderboards / Activity Tracking
Surveys
Real Time Chat
Interactive Voice Response
Queue Management
Alerts / Escalation
Call Parking
Goals / Quota Management
Statistical Analysis
In House Collections
Caller Identification
Multiple Scripts
Phone Key Input
Text To Speech
Voice Customization
Voice Mail
Sip Trunking
Unified Communications
Agency Management
Automated Notices
Payment Plans
Ring Groups
Contextual Guidance
Correlation Analysis
Voice Quality Enhancement
Omnichannel Routing
Microsoft Teams Integration
Ivr (interactive Voice Response)
Chat And Email Support
Ai Powered Insights
Automated Workflows
Self Service Options
Custom Reporting
Third Party Integrations
Security And Compliance
Help Desk
Access Control
Cloud Backup
Cloud Based Security
Cloud Management
Cloud Services
Call Whisper And Barge In
Cloud Workload Protection
Cloud Compliance Management
Knowledge Base Integration
Call Routing And Queuing
Call Recording And Analytics
Call Transfer And Conferencing
Call Scripting And Call Flow Designer
Callback And Voicemail Handling
Call Center Gamification
Cloud Cost Modeling
Cloud Infrastructure Provisioning

Specifications

Ajoxi Description

AJoXI is a solution for managing remote contact centers. With AJoXI, businesses can effortlessly oversee their contact center operations from anywhere in the world, enabling seamless virtual connectivity. Our advanced capabilities and user-friendly interface empower remote agents to efficiently handle customer interactions with utmost professionalism. Experience unparalleled connectivity and exceptional customer service through real-time collaboration and monitoring. Embrace the flexibility and convenience of a remote contact center with AJoXI, revolutionizing the way you engage with your customers.

Ajoxi FAQ's

What are the top 5 features of Ajoxi?

The top 5 features of Ajoxi include:

Omnichannel Support
Interactive Voice Response (ivr)
Automatic Call Distribution (acd)
Call Recording
Real Time Analytics

What type of customer support does Ajoxi offer?

Ajoxi supports a variety of platforms including: Email, Live Support, Training.

Who are the primary competitors of Ajoxi?

The top three competitors of Ajoxi are 3cLogic, VCC Live and Voiptime Cloud. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Ajoxi support?

Ajoxi is available in multiple languages, including English, Hindi and more.

Alternatives of Ajoxi

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