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Pointel ID and Access Manager

Pointel ID and Access Manager

Sold by : Pointel

What is Pointel ID and Access Manager?

Pointel ID and Access Manager, a, web-based platform designed to streamline the provisioning process for contact center solutions. This automated tool simplifies tasks such as moves, adds, changes, and deletes (MACDs), making it easier to manage user access and permissions. Say goodbye to manual methods and benefit from a more efficient and secure way of managing your system.

Pointel ID and Access Manager Resources

Pointel ID and Access Manager Pricing

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Key Features of Pointel ID and Access Manager

  • User Provisioning
  • Access Control
  • Single Sign On (sso)
  • Multi Factor Authentication (mfa)
  • Password Management
  • Role Based Access Control (rbac)
  • Audit And Compliance Reporting
  • Self Service Portal
  • Directory Integration
  • Workflow Automation
  • Delegated Administration
  • Identity Federation
  • Access Certification
  • Policy Management
  • Risk Based Authentication
  • Api Security
  • User Activity Monitoring
  • Entitlement Management
  • Adaptive Authentication
  • Privileged Access Management
  • Audit Trail
  • Application Security
  • License Management
  • Access Request Management
  • Application Access Control

Specifications

Company Name icon
Company Name
Pointel
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
CDR Call Reporting for Cisco,CXone,Oracle Container Cloud Service,Power BI Connector for ServiceNow,Workday Adaptive Planning

Pointel ID and Access Manager Description

Pointel ID and Access Manager is a solution for managing agent profiles across multiple communication platforms. This powerful web-based tool eliminates the need for manual processes, saving time and reducing errors. With seamless integration with popular platforms and ticketing systems, our tool simplifies complex tasks and streamlines agent provisioning, updates, and reporting. Say goodbye to lengthy SLAs - our tool automates the process, reducing provisioning time from days to minutes. Through a user-friendly interface, gain access to detailed audit trails, real-time updates, and customizable alerts for efficient management of agent accounts, licenses, and skills. With Pointel ID and Access Manager, enhance business agility and elevate the customer experience.

Pointel ID and Access Manager FAQ's

The top 5 features of Pointel ID and Access Manager include:

  • User Provisioning
  • Access Control
  • Single Sign On (sso)
  • Multi Factor Authentication (mfa)
  • Password Management

Yes, Pointel ID and Access Manager integrates seamlessly with:

  • CDR Call Reporting for Cisco
  • CXone
  • Oracle Container Cloud Service
  • Power BI Connector for ServiceNow
  • Workday Adaptive Planning

Pointel ID and Access Manager supports a variety of platforms including: Email, Phone.

Pointel ID and Access Manager serves a wide range of businesses including Mid-Market, Enterprises.

The top three competitors of Pointel ID and Access Manager are LoginRadius, Visitor Queue and NetIQ. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pointel ID and Access Manager is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Pointel ID and Access Manager

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Visitor Queue
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