Asista

Sold by : Asista Software Solutions Private Limited

What is Asista?

Asista, the premier solution for "Smart Service Automation". Revolutionize your business by streamlining customer support and enhancing employee productivity with this all-in-one platform. Take customer satisfaction to the next level and increase their value with Asista's comprehensive features and seamless integration. Elevate your customer service game with Asista.

Asista Pricing

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Key Features of Asista

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support
Knowledge Base Integration
Real Time Reporting
Customer Portal
Agent Collaboration
Email Integration
Mobile App
Priority Management
Escalation Management
Time Tracking
Custom Fields
Canned Responses
Audit Logs
Third Party Integrations
Role Based Access Control
Feedback And Surveys
Case Management
Help Desk
Task Management
Workflow Management
Issue Management
Incident Management
Service Desk (itil Itsm)
Ticket Management
Help Desk Management
Issue Tracking
Service Level Management
Service Level Agreement (sla) Management
Rules Based Workflow
Service Management
Response Management
Service Catalog Management
Customer Engagement
Automated Scheduling
Complaint Management
It Asset Management
Ticket/issue Tracking
Ticket / Order Fulfillment
Service Request Management
Service Catalog
Sla Monitoring

Specifications

Asista Description

Asista is a Smart Service Automation Platform designed to streamline an organization's helpdesk for both employees and customers, as well as field support operations. With Asista, businesses can achieve numerous benefits, such as enhanced customer and employee satisfaction ratings, increased productivity for support teams, reduced management costs, faster resolution times for service tickets, proactive solutions for recurring issues, data-driven decisions for performance management, decreased attrition rates, and improved scalability and reach for support teams. See how Asista can transform your support services today.

Asista FAQ's

What are the top 5 features of Asista?

The top 5 features of Asista include:

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support

Which platforms does Asista support?

Asista is compatible with multiple platforms, Android,iOS,Asista App

What type of customer support does Asista offer?

Asista supports a variety of platforms including: Email, Phone, Training, Tickets.

What types of businesses does Asista serve?

Asista serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Asista?

The top three competitors of Asista are Zoho Desk, HappyFox and Doattend. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Asista support?

Asista is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Asista

Zoho Desk

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HappyFox

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Doattend

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eFACiLiTY Helpdesk and Knowledgebase

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Freshdesk

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SupportBee

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Jitbit Helpdesk

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Ameyo Fusion CX

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Asista

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What is Asista?

Asista Pricing

Key Features of Asista

Specifications

Asista Description