Asista

Name: Asista
Brand: Asista Software Solutions Private Limited
Rating: 5 (1 reviews)

Sold by : Asista Software Solutions Private Limited

What is Asista?

Asista, the premier solution for "Smart Service Automation". Revolutionize your business by streamlining customer support and enhancing employee productivity with this all-in-one platform. Take customer satisfaction to the next level and increase their value with Asista's comprehensive features and seamless integration. Elevate your customer service game with Asista.

Key Features of Asista

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support
Knowledge Base Integration
Real Time Reporting
Customer Portal
Agent Collaboration
Email Integration
Mobile App
Priority Management
Escalation Management
Time Tracking
Custom Fields
Canned Responses
Audit Logs
Third Party Integrations
Role Based Access Control
Feedback And Surveys
Case Management
Help Desk
Task Management
Workflow Management
Issue Management
Incident Management
Service Desk (itil Itsm)
Ticket Management
Help Desk Management
Issue Tracking
Service Level Management
Service Level Agreement (sla) Management
Rules Based Workflow
Service Management
Response Management
Service Catalog Management
Customer Engagement
Automated Scheduling
Complaint Management
It Asset Management
Ticket/issue Tracking
Ticket / Order Fulfillment
Service Request Management
Service Catalog
Sla Monitoring

Asista Pricing

To receive a personalized quote

Specifications

Asista Description

Asista is a Smart Service Automation Platform designed to streamline an organization's helpdesk for both employees and customers, as well as field support operations. With Asista, businesses can achieve numerous benefits, such as enhanced customer and employee satisfaction ratings, increased productivity for support teams, reduced management costs, faster resolution times for service tickets, proactive solutions for recurring issues, data-driven decisions for performance management, decreased attrition rates, and improved scalability and reach for support teams. See how Asista can transform your support services today.

Asista FAQ's

What are the top 5 features of Asista?

The top 5 features of Asista include:

Ticket Creation
Automated Ticket Routing
Customizable Workflows
Sla Management
Multi Channel Support

Which platforms does Asista support?

Asista is compatible with multiple platforms, Android,iOS,Asista App

What type of customer support does Asista offer?

Asista supports a variety of platforms including: Email, Phone, Training, Tickets.

What types of businesses does Asista serve?

Asista serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Asista?

The top three competitors of Asista are Zoho Desk, HappyFox and Doattend. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Asista support?

Asista is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Asista

Zoho Desk

View Profile

HappyFox

View Profile

Doattend

View Profile

eFACiLiTY Helpdesk and Knowledgebase

View Profile

Freshdesk

View Profile

SupportBee

View Profile

Jitbit Helpdesk

View Profile

Ameyo Fusion CX

View Profile

For Vendors

Asista

Talk To An Advisor

Asista Categories on Top Software Advisor

What is Asista?

Key Features of Asista

Asista Pricing

Specifications

Asista Description