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Jitbit Helpdesk

Sold by : JItbit Software

What is Jitbit Helpdesk?

Jitbit Helpdesk is web-based ticketing system that is accessible through any browser. Its intuitive interface is compatible with smartphones and touch devices, ensuring easy usage on the go. Simplify your customer support process with Jitbit Helpdesk and provide excellent service to your clients.

Key Features of Jitbit Helpdesk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Automation Rules
  • Reporting And Analytics
  • Customizable Ticket Fields
  • Sla Management
  • Asset Management
  • Mobile Access
  • Active Directory Integration
  • Multi Language Support
  • Canned Responses
  • File Attachments
  • Customizable Templates
  • User Roles And Permissions
  • Api Access
  • Custom Workflows
  • Ticket Merging
  • Internal Notes
  • Customer Portal
  • Show More

Jitbit Helpdesk Resources

Jitbit Helpdesk Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
JItbit Software
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Live Support,Training,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,Jitbit Helpdesk App
Languages Available icon
Languages Available
Chinese,Dutch,English,French,German,Hindi,Italian,Polish,Russian,Spanish,Swedish,Turkish

Jitbit Helpdesk Description

Jitbit Helpdesk is a solution for your ticketing needs. This user-friendly and budget-friendly software is a perfect fit for both small businesses and large enterprises. With the option for SaaS application or on-premise installation, Jitbit Helpdesk offers a wide range of features, including automatic email retrieval, smooth integration with various applications, file attachments, time-tracking, and robust reporting capabilities. What's more, the software seamlessly integrates with Active Directory, even on the Azure platform for a seamless experience. Choose Jitbit Helpdesk and streamline your customer support process now.

Jitbit Helpdesk FAQ's

The top 5 features of Jitbit Helpdesk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Automation Rules
  • Reporting And Analytics

Jitbit Helpdesk is compatible with multiple platforms, Android,iOS,Jitbit Helpdesk App

Jitbit Helpdesk supports a variety of platforms including: Email, Live Support, Training, Tickets.

Jitbit Helpdesk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Jitbit Helpdesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Jitbit Helpdesk is available in multiple languages, including Chinese, Dutch, English, French, German and more.

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