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InvGate Service Desk

Sold by : InvGate

What is InvGate Service Desk?

InvGate Service Desk is a ITSM solution for efficient teams. With streamlined ticket management, automated workflows, and advanced customization options, stay on top of service delivery and asset management effortlessly. Powered by AI technology and a platform, say goodbye to manual processes and hello to seamless efficiency with InvGate Service Desk.

Key Features of InvGate Service Desk

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Automations
  • Reporting And Analytics
  • Asset Management
  • Change Management
  • Problem Management
  • Incident Management
  • Service Catalog
  • Email Integration
  • Mobile Access
  • Customizable Dashboards
  • Workflow Management
  • User Management
  • Third Party Integrations
  • Multi Language Support
  • Role Based Access Control
  • Survey And Feedback
  • Knowledge Management
  • Project Management
  • Self Service Portal
  • Customizable Branding
  • Automated Routing
  • Contract Management
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Configuration Management
  • Multi Channel Communication
  • Release Management
  • Asset Tracking
  • Document Storage
  • Knowledge Base Management
  • It Asset Management
  • Contract/license Management
  • Alerts / Escalation
  • Ticket/issue Tracking
  • Availability Management
  • Release & Deployment Management
  • Service Reporting

InvGate Service Desk Resources

InvGate Service Desk Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
InvGate
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English,French,Spanish

InvGate Service Desk Description

InvGate Service Desk is a solution for optimizing your service management processes. Our robust software offers a comprehensive range of features, including self-service for users, integrated asset management, customizable interfaces, and interactive dashboards. Other key features include ticketing, advanced analytics, workflow automation, a knowledge base, SLA management, approval management, time tracking, customer feedback tools, multi-department support, e-mail integration, and gamification options to boost team productivity. With InvGate Service Desk, you can easily import data from Active Directory and support multiple languages for a global workforce. Plus, our software can be customized to represent your brand, and breaking news notifications keep your team informed. Elevate your service desk experience with InvGate.

InvGate Service Desk FAQ's

The top 5 features of InvGate Service Desk include:

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Automations

InvGate Service Desk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

InvGate Service Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of InvGate Service Desk are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

InvGate Service Desk is available in multiple languages, including English, French, Spanish and more.

Alternatives of InvGate Service Desk

HappyFox
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Olark
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Kapture CX
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Kayako
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SysAid
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BMC Software
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Freshservice
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Faveo HelpDesk
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