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Dell

Sold by : Dell

What is Dell?

the Dell KACE K1000 Service Desk Management Appliance solution for enhancing your IT helpdesk operations. This all-in-one software seamlessly integrates IT asset management, configuration management, and advanced reporting capabilities to provide unrivaled support and alerts for your end users. Simplify your processes and elevate user satisfaction with the Dell KACE K1000.

Dell Resources

Dell Pricing

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Key Features of Dell

  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Service Request Management
  • Knowledge Management
  • Self Service Portal
  • Service Level Management
  • Configuration Management Database (cmdb)
  • Automated Workflows
  • Reporting And Analytics
  • Mobile Access
  • Integration Capabilities
  • User Management
  • Role Based Access Control
  • Email Notifications
  • Customizable Dashboards
  • Ticket Prioritization
  • Sla Tracking
  • Multi Language Support
  • Show More

Specifications

Dell Description

the Dell KACE K1000- your all-encompassing solution for IT asset management, endpoint security, and end user support. Simplify your workflow with advanced service desk capabilities and automation of repetitive tasks. Our integrated system offers efficient ticket management, robust reporting, and SLA controls, along with remote support to reduce desk visits. Customize the K1000 to meet the unique needs of your organization and empower your team with a self-service end-user portal and mobile access through our K1000 GO Mobile App. Boost issue resolution with integration to the ITNinja knowledgebase. Upgrade to the unmatched efficiency of the Dell KACE K1000 for seamless IT management.

Dell FAQ's

The top 5 features of Dell include:

  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Service Request Management

Dell supports a variety of platforms including: Email.

Dell serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Dell are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Dell is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Dell

HappyFox
Olark
Kapture CX
Kayako
SysAid
BMC Software
Freshservice
Faveo HelpDesk
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