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ConnectWise

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What is ConnectWise?

ConnectWise is a desk management tool that delivers a robust ticketing system to enhance your customer support. Trusted by industry experts, this software optimizes processes within your company for increased productivity. With its extensive capabilities, ConnectWise empowers you to provide exceptional support to your customers. Unlock the potential of ConnectWise for your business now.

Key Features of ConnectWise

  • Ticket Management
  • Automated Workflows
  • Service Level Agreement (sla) Management
  • Time Tracking
  • Customer Portal
  • Knowledge Base
  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Reporting And Analytics
  • Mobile Access
  • Email Integration
  • Task Management
  • Customizable Dashboards
  • Third Party Integrations
  • Role Based Access Control
  • Service Catalog
  • Remote Monitoring And Management
  • Client Communication Tools

ConnectWise Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
ConnectWise
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English

ConnectWise Description

ConnectWise is a desk management system that simplifies client interactions and optimizes your workflows for quoting, acquiring, and handling accounts. By utilizing ConnectWise, all your opportunities are seamlessly organized for enhanced visibility and accountability, leaving no room for overlooked details. Seamlessly convert successful opportunities into sales orders, projects, or service tickets. Boost employee efficiency and accurately track billable time. Unlock the full potential of your business with robust business intelligence tools that inform and guide your strategic decisions.

ConnectWise FAQ's

The top 5 features of ConnectWise include:

  • Ticket Management
  • Automated Workflows
  • Service Level Agreement (sla) Management
  • Time Tracking
  • Customer Portal

ConnectWise supports a variety of platforms including: Email, Phone, Live Support, Tickets.

ConnectWise serves a wide range of businesses including StartUps, SMBs.

The top three competitors of ConnectWise are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ConnectWise is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of ConnectWise

HappyFox
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Olark
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Kapture CX
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Kayako
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SysAid
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BMC Software
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Freshservice
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Faveo HelpDesk
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