TopSoftwareAdvisor Loader Icon
©Copyright 2025 - Top Software Advisor
Wolken Enterprise ServiceDesk

Wolken Enterprise ServiceDesk

Sold by : Wolken Software - Enterprise Service Desk

What is Wolken Enterprise ServiceDesk?

Wolken Enterprise ServiceDesk, a service management solution offered by Wolken Software. With locations in Palo Alto, CA and Bangalore, India, our software empowers businesses to revolutionize their interactions with customers and employees. Take control of service processes and boost productivity with our comprehensive service desk solution. Discover the transformative capabilities of Wolken Enterprise ServiceDesk today.

Wolken Enterprise ServiceDesk Pricing

To receive a personalized quote

Key Features of Wolken Enterprise ServiceDesk

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Management
  • Self Service Portal
  • Service Level Management
  • Configuration Management Database (cmdb)
  • Asset Management
  • Release Management
  • Service Catalog
  • Workflow Automation
  • Reporting And Analytics
  • Mobile Access
  • Email Integration
  • Multi Language Support
  • Role Based Access Control
  • Customizable Dashboards
  • Third Party Integrations
  • Customer Satisfaction Surveys
  • Case Management
  • CRM
  • On Demand (saas)
  • Data Security
  • Channel Management
  • Self Service Portal
  • Assignment Management
  • Customizable Branding
  • Workflow Management
  • Multi Currency
  • Multi Location
  • Dashboard
  • Call Center Management
  • Activity Tracking
  • Analytics
  • Knowledge Base
  • Blended Call Center
  • Automated Routing
  • Ticket Management
  • Service Level Agreement (sla) Management
  • Client Portal
  • Customizable Dashboard
  • Customizable Templates
  • Real Time Analytics
  • Rules Based Workflow
  • Data Management
  • Import & Export Data
  • Team Management
  • Customization
  • Member Portal
  • Feedback Collection
  • Multi Channel Communication
  • Data Analysis
  • Omnichannel Communication
  • Multi Account Management
  • Time Management
  • Customer Support Tracking
  • Online Ticketing
  • Approval Workflow
  • Third Party Integrations
  • Allocation
  • 1 Click Installationworks With Googleapps
  • Drag & Drop
  • Automated Scheduling
  • Reporting/analytics
  • Knowledge Base Management
  • Scheduled / Automated Reports
  • Workflow Configuration
  • Multi Country
  • Personalization
  • Case Notes
  • Knowledge Library
  • Alerts / Escalation
  • Customizable Ctas
  • Customer Surveys
  • Ticket/issue Tracking
  • Ticketing
  • Data Extraction
  • Sla Management
  • Service Reporting

Specifications

Company Name icon
Company Name
Wolken Software - Enterprise Service Desk
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
Chinese,English,French,Hindi,Japanese,Spanish

Wolken Enterprise ServiceDesk Description

Wolken Enterprise ServiceDesk is a solution for exceptional internal and external customer support. Our cutting-edge, AI-powered and cloud-native SaaS streamlines support processes, decreases expenses, and boosts efficiency through advanced automation, machine learning, and seamless integrations. With Wolken, enterprises can deliver unmatched customer service while maximizing their support budget. Take advantage of our range of offerings, such as Wolken Service Desk for Enterprise Support, Wolken Service Desk for Customer Support, and Wolken Service Desk for Case Management, to elevate your support experience to the next level.

Wolken Enterprise ServiceDesk FAQ's

The top 5 features of Wolken Enterprise ServiceDesk include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Management

Wolken Enterprise ServiceDesk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Wolken Enterprise ServiceDesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Wolken Enterprise ServiceDesk are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Wolken Enterprise ServiceDesk is available in multiple languages, including Chinese, English, French, Hindi, Japanese and more.

Alternatives of Wolken Enterprise ServiceDesk

HappyFox
View Profile
Olark
View Profile
Kapture CX
View Profile
Kayako
View Profile
SysAid
View Profile
BMC Software
View Profile
Freshservice
View Profile
Faveo HelpDesk
View Profile
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl