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UVdesk

Sold by : Webkul Software Pvt Ltd

What is UVdesk?

UVdesk is customizable helpdesk ticket system that is perfect for merchants and developers seeking a reliable customer support solution. With its open source platform and extensive range of pre-developed features, UVdesk caters to the specific needs of any business. Deliver exceptional customer support and optimize your workflow with confidence using UVdesk.

Key Features of UVdesk

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Custom Workflows
  • Agent Collision Detection
  • Task Management
  • Customer Management
  • Automated Responses
  • Custom Fields
  • Reporting And Analytics
  • Multi Channel Support
  • Third Party Integrations
  • Customizable Branding
  • Service Level Agreements (slas)
  • Macros
  • Canned Responses
  • Ticket Merging
  • Internal Notes
  • Multilingual Support
  • Mobile App
  • Show More

UVdesk Resources

UVdesk Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Webkul Software Pvt Ltd
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
Arabic,Danish,English,French,German,Italian,Spanish,Turkish

UVdesk Description

UVdesk is a helpdesk software solution available as both a SaaS-based and Open Source option. Powered by the reliable Symfony PHP framework and utilizing PHP+MYSQL technology, UVdesk Opensource provides a highly secure, robust, and customizable solution for businesses of all sizes. This free open source helpdesk system aims to simplify and streamline the support process, offering features such as live reporting, automated rules, a knowledge base, email integration, analytics, and unlimited support agents. With UVdesk, businesses in any industry can provide top-notch customer service and alleviate their workload.

UVdesk FAQ's

The top 5 features of UVdesk include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Custom Workflows
  • Agent Collision Detection

UVdesk supports a variety of platforms including: Email, Phone, Live Support, Tickets.

UVdesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of UVdesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

UVdesk is available in multiple languages, including Arabic, Danish, English, French, German and more.

Alternatives of UVdesk

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HappyFox
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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