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ServiceNow ITSM

Sold by : ScienceSoft

What is ServiceNow ITSM?

ServiceNow ITSM: solution to optimize your IT service management workflows. Boost your team's efficiency, cut down on costs, and guarantee uninterrupted IT and business services. With ServiceNow, say farewell to unnecessary complications and embrace a streamlined and productive ITSM journey. Empower your business with ServiceNow ITSM.

Key Features of ServiceNow ITSM

  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Configuration Management Database (cmdb)
  • Knowledge Management
  • Service Catalog
  • Self Service Portal
  • Service Level Management
  • Asset Management
  • Release Management
  • Event Management
  • Performance Analytics
  • Virtual Agent
  • Mobile App
  • Reporting And Dashboards
  • Workflow Automation
  • Integration Hub
  • Service Mapping
  • Predictive Intelligence
  • Ticket Management
  • Asset Tracking
  • It Asset Management
  • Release & Deployment Management

ServiceNow ITSM Resources

ServiceNow ITSM Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
ScienceSoft
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English,German,Japanese

ServiceNow ITSM Description

ServiceNow ITSM, a powerful IT help desk tool that goes beyond traditional ticketing systems. With an extensive knowledge base for both customers and agents, this application allows for seamless communication through multiple channels, including self-service options like portals and chatbots. With a robust Configuration Management Database and efficient automation, organizations can streamline processes such as ticket routing, notifications, escalation, and asset management. A user-friendly interface and performance analytics further enhance the IT service delivery experience, making ServiceNow ITSM a must-have for businesses.

ServiceNow ITSM FAQ's

The top 5 features of ServiceNow ITSM include:

  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Configuration Management Database (cmdb)

ServiceNow ITSM supports a variety of platforms including: Email, Phone, Live Support, Tickets.

ServiceNow ITSM serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of ServiceNow ITSM are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ServiceNow ITSM is available in multiple languages, including English, German, Japanese and more.

Alternatives of ServiceNow ITSM

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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