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Novo Service Desk

Novo Service Desk

Sold by : Novo Solutions

What is Novo Service Desk?

Novo Service Desk - software that revolutionizes work efficiency with its web and mobile solutions. Our cutting-edge technology simplifies information management, streamlines business processes, and reduces costs. Countless clients have benefitted from Novo Service Desk, achieving IT compliance, including Sarbanes-Oxley. Let us handle your business management and compliance needs seamlessly.

Novo Service Desk Resources

Novo Service Desk Pricing

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Key Features of Novo Service Desk

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Automated Workflows
  • Sla Management
  • Reporting And Analytics
  • Email Integration
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Mobile Access
  • Customizable Dashboards
  • User Management
  • Role Based Access Control
  • Third Party Integrations
  • Multi Language Support
  • Notification System
  • Time Tracking

Specifications

Company Name icon
Company Name
Novo Solutions
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Novo Service Desk Description

Novo Service Desk Software is a solution to streamline processes and increase efficiency in your organization. With features such as Incident Management, Problem Management, Change Management, and Configuration Management, Novo Service Desk empowers you to align processes and drive results. Say goodbye to manual tasks and welcome automated workflows with our user-friendly interface. Our cloud-based solution offers seamless migration and mobile device accessibility, making it easy for your team to access and manage data on-the-go. Data security is our top priority, and our multi-level information security ensures the safety of your valuable information. Built to scale, Novo Service Desk can accommodate your organization's growth without any trouble. Customize the software to fit your unique needs and automate processes with our business rules and workflows. You can also integrate data from multiple systems with our API data integration feature. Stay on top of support tickets with our versatile reporting and dashboard options. Increase productivity and improve customer support with Novo Service Desk Software.

Novo Service Desk FAQ's

The top 5 features of Novo Service Desk include:

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Automated Workflows
  • Sla Management

Novo Service Desk supports a variety of platforms including: Email.

Novo Service Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Novo Service Desk are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Novo Service Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Novo Service Desk

HappyFox
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Olark
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Kapture CX
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Kayako
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SysAid
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BMC Software
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Freshservice
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Faveo HelpDesk
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