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CXone

CXone

Sold by : NICE inContact

What is CXone?

Experience CXone - a, AI-driven platform that empowers businesses to enhance customer interactions. By seamlessly integrating digital and voice channels, it provides agents with real-time insights and tools to deliver exceptional service, fostering satisfaction and loyalty throughout the customer journey. Elevate your customer experiences with CXone and transform your business growth.

CXone Resources

CXone Pricing

To receive a personalized quote

Key Features of CXone

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Manual Dialing
  • Call Blending
  • Answering Machine Detection
  • Call Recording
  • Real Time Reporting
  • CRM Integration
  • Dnc Compliance
  • Call Scripting
  • Call Monitoring
  • Call Disposition
  • Lead Management
  • Voicemail Drop
  • Time Zone Management
  • Skill Based Routing
  • Campaign Management
  • Ivr Integration
  • Agent Performance Analytics
  • Call Center Management
  • Predictive Dialer
  • Progressive Dialer
  • Call Reporting
  • Power Dialer
  • Preview Dialer
  • Surveys

Specifications

Company Name icon
Company Name
NICE inContact
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

CXone FAQ's

The top 5 features of CXone include:

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Manual Dialing
  • Call Blending

CXone supports a variety of platforms including: Email.

CXone serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of CXone are QuickBooks Online, Aspect Unified IP and Aspect. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CXone is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of CXone

QuickBooks Online
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Aspect Unified IP
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Aspect
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Ameyo Contact Center
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CallFire Bulk SMS
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Five9
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Talkdesk
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Genesys
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