Sold by : Genesys
Genesys is a contact center virtualization platform that delivers top-notch customer experiences. Our highly flexible and scalable solution enables the seamless routing of customer interactions across departments, resulting in a robust virtual customer engagement environment. Elevate your customer service capabilities and streamline communication with Genesys.
The top 5 features of Genesys include:
Genesys supports a variety of platforms including: Email, Phone, Training, Tickets.
Genesys serves a wide range of businesses including SMBs, Enterprises.
The top three competitors of Genesys are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Genesys is available exclusively in English, providing a streamlined experience for English-speaking users.
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