Five9

Q: What types of businesses does Five9 serve?

Five9 serves a wide range of businesses, including StartUps, SMBs, Enterprises.

Q: Who are the main competitors of Five9 in the market?

The top three competitors of Five9 are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

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Five9 Categories on Top Software Advisor

What is Five9?

Five9 is a contact center solution that revolutionizes traditional contact centers into top-notch customer engagement centers. Fully understanding the complexities and costs of operating a contact center, Five9 is dedicated to providing innovative technology and unrivaled support to enhance your customer service tactics.

Key Features of Five9

Automatic Call Distribution (acd)
Interactive Voice Response (ivr)
Predictive Dialer
Omnichannel Routing
CRM Integration
Call Recording
Real Time Reporting And Analytics
Workforce Management
Quality Management
Speech Recognition
Call Scripting
Voicemail
Call Monitoring
Call Conferencing
Call Queuing
Skill Based Routing
Outbound Campaign Management
Agent Desktop Tools
Customer Surveys
Disaster Recovery
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Five9 Resources

Five9 Pricing

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Specifications

Five9 Description

Five9 is a contact center software that meets all your inbound and outbound lead generation requirements. Our advanced multichannel management tools, including real-time and historical reporting, recording, workforce management, and quality monitoring, are carefully crafted to streamline and enhance the performance of your agents. With the help of our unique Five9 Connect technology, powered by a powerful Natural Language Processing (NLP) engine, our software assists agents in identifying the most suitable contact for engagement. We offer a wide range of options for enterprises seeking to implement contact centers, and our dedicated Professional Services and Customer Support team ensures a top-notch operation. Trust Five9 to provide you with cutting-edge technology and unmatched support for all your contact center needs.

Five9 FAQ's

What are the top 5 features of Five9?

The top 5 features of Five9 include:

Automatic Call Distribution (acd)
Interactive Voice Response (ivr)
Predictive Dialer
Omnichannel Routing
CRM Integration

What type of customer support does Five9 offer?

Five9 supports a variety of platforms including: Email, Phone, Live Support, Training.

What types of businesses does Five9 serve?

Five9 serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Five9?

The top three competitors of Five9 are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Five9 support?

Five9 is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Five9

Arcane Lite

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Aspect Unified IP

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Optimized Collections

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Aspect Productive Workforce

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Seamless Customer Service

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Zoho Desk

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UniVersus

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Aspect

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