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Talkdesk

Talkdesk

Sold by : Talkdesk

What is Talkdesk?

Experience the leading cloud-based call center software with Talkdesk. Our innovative platform raises the standard for customer and agent interactions, providing top-of-the-line performance. Boost efficiency and streamline workflows with our advanced features, eliminating long handling times. Elevate your call center to new heights with Talkdesk and deliver exceptional service to your customers.

Talkdesk Resources

Talkdesk Pricing

To receive a personalized quote

Key Features of Talkdesk

  • Omnichannel Support
  • Call Recording
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Real Time Dashboards
  • Workforce Management
  • Call Monitoring
  • Speech Analytics
  • CRM Integrations
  • Customizable Reporting
  • Predictive Dialer
  • Voicemail Transcription
  • Call Barging
  • Call Whispering
  • Agent Performance Analytics
  • Mobile App
  • Ai Powered Virtual Agent
  • Quality Management
  • Outbound Dialer
  • Call Scripting

Specifications

Company Name icon
Company Name
Talkdesk
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training,Tickets
Languages Available icon
Languages Available
English

Talkdesk FAQ's

The top 5 features of Talkdesk include:

  • Omnichannel Support
  • Call Recording
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Real Time Dashboards

Talkdesk supports a variety of platforms including: Email, Phone, Training, Tickets.

Talkdesk serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Talkdesk are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Talkdesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Talkdesk

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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