Upstream Works is a and powerful omnichannel contact center solution designed to boost agent productivity and happiness. It effortlessly integrates AI and business tools, ensuring smooth operations across all environments including on-premise, hybrid, and cloud-based setups. With its customizable and scalable capabilities, Upstream Works delivers exceptional customer interactions.
The top 5 features of Upstream Works include:
Upstream Works supports a variety of platforms including: Email, Phone.
Upstream Works serves a wide range of businesses including StartUps, SMBs, Enterprises.
The top three competitors of Upstream Works are InterDialog UCCS, Aheeva and Intellicon. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Upstream Works is available exclusively in English, providing a streamlined experience for English-speaking users.