Upstream Works

Name: Upstream Works
Brand: Upstream Works Software Ltd.
Rating: 5 (1 reviews)

Sold by : Upstream Works Software Ltd.

Upstream Works Categories on Top Software Advisor

What is Upstream Works?

Upstream Works is a and powerful omnichannel contact center solution designed to boost agent productivity and happiness. It effortlessly integrates AI and business tools, ensuring smooth operations across all environments including on-premise, hybrid, and cloud-based setups. With its customizable and scalable capabilities, Upstream Works delivers exceptional customer interactions.

Upstream Works Pricing

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Key Features of Upstream Works

Omnichannel Routing
Unified Agent Desktop
Customer Journey Mapping
Real Time Analytics
Historical Reporting
CRM Integration
Knowledge Management
Workflow Automation
Multimedia Interaction
Self Service Options
Quality Management
Workforce Management
Ai And Chatbots
Social Media Integration
Email Management
Voice Integration
Sms Integration
Video Chat
Co Browsing
Screen Sharing

Specifications

Upstream Works FAQ's

What are the top 5 features of Upstream Works?

The top 5 features of Upstream Works include:

Omnichannel Routing
Unified Agent Desktop
Customer Journey Mapping
Real Time Analytics
Historical Reporting

What type of customer support does Upstream Works offer?

Upstream Works supports a variety of platforms including: Email, Phone.

What types of businesses does Upstream Works serve?

Upstream Works serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Upstream Works?

The top three competitors of Upstream Works are InterDialog UCCS, Aheeva and Intellicon. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Upstream Works support?

Upstream Works is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Upstream Works

InterDialog UCCS

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Intellicon

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XCALLY

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Axind OMNI

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For Vendors

Upstream Works

Talk To An Advisor

Upstream Works Categories on Top Software Advisor

What is Upstream Works?

Upstream Works Pricing

Key Features of Upstream Works

Specifications

Upstream Works FAQ's

What are the top 5 features of Upstream Works?

What type of customer support does Upstream Works offer?

What types of businesses does Upstream Works serve?

Who are the primary competitors of Upstream Works?

What languages does the Upstream Works support?

Alternatives of Upstream Works

InterDialog UCCS

Aheeva

Intellicon

XCALLY

inConcert Allegro

Axind OMNI

LeadDesk

Bright Pattern

For Vendors

Upstream Works

Talk To An Advisor

Upstream Works Categories on Top Software Advisor

What is Upstream Works?

Upstream Works Pricing

Key Features of Upstream Works

Specifications

Upstream Works FAQ's

What are the top 5 features of Upstream Works?

What type of customer support does Upstream Works offer?

What types of businesses does Upstream Works serve?

Who are the primary competitors of Upstream Works?

What languages does the Upstream Works support?

Alternatives of Upstream Works

InterDialog UCCS

Aheeva

Intellicon

XCALLY

inConcert Allegro

Axind OMNI

LeadDesk

Bright Pattern

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