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Bright Pattern

Sold by : Bright Pattern, Inc

What is Bright Pattern?

Bright Pattern is a contact center solution, integrating flawlessly with multi-channel CRM to streamline business processes. Our platform simplifies inbound and outbound communication through various channels, including voice, email, chat, and social media, with support for multi-way channels such as voice, chat, web, social media, and service desk. Improve your customer interactions with the power of Bright Pattern.

Bright Pattern Resources

Bright Pattern Pricing

To receive a personalized quote

Key Features of Bright Pattern

  • Omnichannel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Quality Management
  • Speech Analytics
  • Chatbot Integration
  • Email Management
  • Sms/text Messaging
  • Social Media Integration
  • Video Chat
  • Co Browsing
  • Knowledge Base
  • Outbound Campaigns
  • Surveys And Feedback
  • Mobile App
  • Show More

Specifications

Bright Pattern FAQ's

The top 5 features of Bright Pattern include:

  • Omnichannel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording

Bright Pattern supports a variety of platforms including: Email, Phone, Training, Tickets.

Bright Pattern serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of Bright Pattern are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Bright Pattern is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Bright Pattern

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
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