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InterDialog UCCS

InterDialog UCCS

Sold by : Teckinfo Solutions Pvt Ltd

What is InterDialog UCCS?

InterDialog UCCS is a call center solution that consolidates all customer interactions into a seamless queue. This comprehensive software provides the tools to deliver exceptional customer experiences across multiple communication channels. Elevate your customer service game and set yourself apart from competitors with InterDialog UCCS. Experience unparalleled efficiency and satisfaction with this powerful software.

InterDialog UCCS Resources

InterDialog UCCS Pricing

To receive a personalized quote

Key Features of InterDialog UCCS

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Analytics
  • CRM Integration
  • Omni Channel Support
  • Workforce Management
  • Skill Based Routing
  • Predictive Dialer
  • Call Scripting
  • Quality Management
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Agent Performance Reports
  • Customer Feedback
  • Call Back Scheduling
  • Multi Language Support
  • CRM
  • Call Center
  • Lead Management
  • Call Management
  • Real Time Monitoring
  • Real Time Reporting
  • Call Center Management
  • Call Monitoring
  • Ivr / Voice Recognition
  • Automatic Call Distribution
  • Computer Telephony
  • Call Logging
  • Inbound Call Center
  • Premise Based Call Center
  • Progressive Dialer
  • Virtual Call Center
  • Call Reporting
  • Customer Engagement
  • Power Dialer
  • Chat / Messaging
  • Callback Scheduling
  • Preview Dialer
  • Live Chat
  • Auto Dialing
  • Reporting/analytics
  • Auto Dialer
  • Omni Channel
  • Interactive Voice Response

Specifications

Company Name icon
Company Name
Teckinfo Solutions Pvt Ltd
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Bigin by Zoho CRM,LeadSquared,Microsoft Dynamics 365 Business Central,SugarCRM

InterDialog UCCS Description

Transform your contact center operations with InterDialog UCCS is a solution for streamlining customer interactions from multiple channels. Our unified omnichannel platform creates a seamless customer experience and enables efficient service delivery. Say goodbye to siloed communication and hello to exceptional customer support and satisfaction. Experience the power of InterDialog UCCS for a centralized and consistent contact center management.

InterDialog UCCS FAQ's

The top 5 features of InterDialog UCCS include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Analytics

Yes, InterDialog UCCS integrates seamlessly with:

  • Bigin by Zoho CRM
  • LeadSquared
  • Microsoft Dynamics 365 Business Central
  • SugarCRM

InterDialog UCCS supports a variety of platforms including: Email, Phone, Live Support, Tickets.

InterDialog UCCS serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of InterDialog UCCS are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

InterDialog UCCS is available exclusively in English, providing a streamlined experience for English-speaking users.

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